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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Robert S.'s profile image
Robert S. 
6 years ago

Issues with closing dates and paper work. 

DARYL W.'s profile image
DARYL W. 
6 years ago

Considering covid in the process it was a pleasantly pleasing process 

David W.'s profile image
David W. 
6 years ago

It was very stressful my mortgage ended up being more than what they said and at the beginning of the loan process the loan officers would never return my phone calls . I was alllways calling for someone to help me it was so stressful. I finally got some help by a loan officer name Macy Brown and if it wasn’t for her I would have went to another company even after all the months it took me 

CYNTHIA B.'s profile image
CYNTHIA B. 
6 years ago

Regina law always call me back in a prompt manner 

Andrea A.'s profile image
Andrea A. 
6 years ago

From the beginning of the process to the end, everyone involved took their time to explain the process to me. Whenever I had questions, they were answered in a timely manner. I had a great experience! 

Peter H.'s profile image
Peter H. 
6 years ago

Documents weren't ready at time of scheduled close. Notary had to cancel appointment. It was supposed to be for 10:00AM EST. Was contacted by a different notary later in the afternoon trying to reschedule. I knew the date of close was critical so I agreed and we closed at 6:30PM (on a Friday). That's really my only complaint. Otherwise the service was excellent. Documentation was 99% accurate and explanations given were easy to understand and relevant. 

Jorge S.'s profile image
Jorge S. 
6 years ago

Had a great experience with the whole PennyMac Team. Great company to have your home loan with. 

JOYCE W.'s profile image
JOYCE W. 
6 years ago

My process from the beginning of my loan application to the final in closing was a very smooth process. Everything was done in a timely manner. KUDOS to Tony Torres in keeping me updated. 

ROBERT B.'s profile image
ROBERT B. 
6 years ago

The refinance process was well explained and all my questions were answered promptly. I received a very competitive rate and I would definitely recommend PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.