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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Jennifer W.'s profile image
Jennifer W. 
6 years ago

The process was very easy and painless 

ANASTASIA M.'s profile image
ANASTASIA M. 
6 years ago

Lauren was truly excellent, patient and kind. 

DANA W.'s profile image
DANA W. 
6 years ago

The time difference between me and the loan processor where a detriment to the process....3 hours not that great. Closing time was not met the day of closing. Final approval took too long. Penny Mac had all the information early and were waiting for the appraisal to be signed off and it took a week after it was received to close. I believe it should have been sooner as the builder delayed the closing twice. 

Candida M.'s profile image
Candida M. 
6 years ago

The process was well communicated and the estimated closing time frame exceeded our expectations. Always able to get our questions answered and the document process was seamless. Will always recommend Penny Mac to family and friends 

M L H.'s profile image
M L H. 
6 years ago

Good service -- but I do not post reviews on social media due to privacy concerns. 

Adeyemi A.'s profile image
Adeyemi A. 
6 years ago

My experience with Nick G. was pleasant. He is quick to give an update with his call or email keeping me posted about the loan process. Most important to me was when I felt the whole process was falling apart, he came in and assisted with the process from there till closing. I would say that if you need additional information, make sure you ask. 

Clotilda H.'s profile image
Clotilda H. 
6 years ago

The entire process from beginning to end was made extremely stress free. From the approval process with Ignacio Barrientos, who was very very pleasant and knowledgeable. To the closing process with Brent Kapaun, who was amazing. He walked me through ever step. He was courteous and informative and patient. I can’t thank him enough. They were an amazing team. 

Nathan C.'s profile image
Nathan C. 
6 years ago

Our closing process was went super smoothly and we were able to close on time. We appreciated the clear communication from everyone involved! 

JORGE P.'s profile image
JORGE P. 
6 years ago

I really like the team and my agent when I had a questions he were returned my call or answered my Right away and we keep me informed on everything step of the process I am really happy with the service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.