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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Carmen K.'s profile image
Carmen K. 
on Birdeye

3 years ago

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JAMES M.'s profile image
JAMES M. 
on Birdeye

3 years ago

PennyMac is a very good company. 

Cesar R.'s profile image
Cesar R. 
on Birdeye

3 years ago

I attempted several times to find out why I was being charge .05 point that came out to over 2000 dollars at closing. This was something that I never agreed too. The day of signing docs the charge was still there and at the point I signed just so we can move forward. This same situation happen to me on my last refi with Penny Mac however on that refi the point charge was removed. I feel that Penny mac was not transparent. 

ANA H.'s profile image
ANA H. 
on Birdeye

3 years ago

Easy and painless for my re-finance. Great communication throughout the process. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
on Birdeye

3 years ago

She even found us a notary to complete our closing that wouldn't force us to wear a mask inside our own home. Excellent service. Thanks Molly! 

Tony J.'s profile image
Tony J. 
on Birdeye

3 years ago

Mr. Munoz was courteous and helpful in all aspects of the refincancing process. 

Christopher B.'s profile image
Christopher B. 
on Birdeye

3 years ago

Closing Disclosure was not presented to me before actual closing. Loan Amount was different than agreed to in previously signed Closing Disclosure. Monthly payment and money due back to me was changed in revised Closing Disclosure presented at closing. My closing documents did not accurately reflect the agreed loan amount, monthly payment, and closing costs 

Tyler W.'s profile image
Tyler W. 
on Birdeye

3 years ago

It would have been better if Raveena did not get loud and aggressive during one of the calls and apologize that she had too much coffee to drink. Besides working with her, the rest of the process was fantastic. Michael was great, easy to work with and set clear expectations. The website allows you to upload certain files, but does not show you if the upload was successful. This was very frustrating when I continued to get emails saying that documents were needed after I uploaded them already. 

GIOVANNA C.'s profile image
GIOVANNA C. 
on Birdeye

3 years ago

Jhon Buchanan's knowledge and experience made our refinancing process quick and easy. Thank you PennyMac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.