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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great experience
I didn't receive clear or sometimes any communication from my loan processor to my questions. I am still waiting on answers and we signed our closing papers last week. I had a late payment charged because we didn't close in August and I was assured that it would be removed, but it was included in the closing documents. I sent many different emails and left voicemails and never received answers or responses.
Erica did a great job communicating with me about my loan.
Closing Disclosure was not presented to me before actual closing. Loan Amount was different than agreed to in previously signed Closing Disclosure. Monthly payment and money due back to me was changed in revised Closing Disclosure presented at closing. My closing documents did not accurately reflect the agreed loan amount, monthly payment, and closing costs
Excellent experience thank you kindly.
It would have been better if Raveena did not get loud and aggressive during one of the calls and apologize that she had too much coffee to drink. Besides working with her, the rest of the process was fantastic. Michael was great, easy to work with and set clear expectations. The website allows you to upload certain files, but does not show you if the upload was successful. This was very frustrating when I continued to get emails saying that documents were needed after I uploaded them already.
Jhon Buchanan's knowledge and experience made our refinancing process quick and easy. Thank you PennyMac
What really made the difference with Lauren‘s communication. I’m currently refinancing another property and that Leander does not communicate at all. I have no idea where we’re at in the process. With Lauren, I knew every step of the way, what was needed, when it was needed and what was gonna happen. I am very pleased with how the refinancing process went.
Your application process and online component was wonderful, your employees that I spoke to on the phone we extremely polite and friendly, and transparent. Everything was great, I am very happy with our refinance.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.