This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very nice to be able to talk to the same representative about the loan process. I was a little surprised about how long the loan took and that it cost me so much to close on a loan with the same company that I had my original loan from. But other than that I was happy with Kami and the process.
My MAC team were very patient and courteous , explained things thoroughly, and followed up promptly.
Thank you
While I realize that this is a difficult time because of COVID-19, I do feel the whole process was extremely dragged out. The requests for documents were confusing to a person who is really not great with uploading documents on the computer.. Things got much better when Brent Kapaun was assigned to my account. He kept in touch with me on a regular basis and was very professional and helpful. The appraiser and notary were also excellent.
The process was easy. I think COVID affected how fast it went so if it wasn’t for COVID I think everything would have been done on time . Overall it was easy and as quick as they could make it
Nicholas was very helpful, kind to my situation and very understanding.
Great experience from start to finish. Each representative I worked with from PennyMac was very professional, knowledgeable, and helpful. They truly made the refinancing process a breeze.
Kyle was great at informing me and getting answers - Thanks Kyle!
Great working with Raveena!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.