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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Sharon O.'s profile image
Sharon O. 
on Birdeye

3 years ago

It was very nice to be able to talk to the same representative about the loan process. I was a little surprised about how long the loan took and that it cost me so much to close on a loan with the same company that I had my original loan from. But other than that I was happy with Kami and the process. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

My MAC team were very patient and courteous , explained things thoroughly, and followed up promptly. 

LESLIE C.'s profile image
LESLIE C. 
on Birdeye

3 years ago

Thank you 

Susan B.'s profile image
Susan B. 
on Birdeye

3 years ago

While I realize that this is a difficult time because of COVID-19, I do feel the whole process was extremely dragged out. The requests for documents were confusing to a person who is really not great with uploading documents on the computer.. Things got much better when Brent Kapaun was assigned to my account. He kept in touch with me on a regular basis and was very professional and helpful. The appraiser and notary were also excellent. 

Adrian D.'s profile image
Adrian D. 
on Birdeye

3 years ago

The process was easy. I think COVID affected how fast it went so if it wasn’t for COVID I think everything would have been done on time . Overall it was easy and as quick as they could make it 

RYAN P.'s profile image
RYAN P. 
on Birdeye

3 years ago

PennyMac team was pretty good to work with. 

Shandra P.'s profile image
Shandra P. 
on Birdeye

3 years ago

Nicholas was very helpful, kind to my situation and very understanding. 

RATNA S.'s profile image
RATNA S. 
on Birdeye

3 years ago

It was great working with Glenn Manalus and term. It was quick and pleasant working with them. 

Linda H.'s profile image
Linda H. 
on Birdeye

3 years ago

Greta experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.