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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Anika D.'s profile image
Anika D. 
5 years ago

From beginning to end, my loan processing team were like a friend giving me financial advise. The response time was excellent. Mrs Taylor and Mr Ligon are very valuable assets to this company and their customers. I would definitely have them take care of my business anytime. 

Wanda G.'s profile image
Wanda G. 
5 years ago

All representatives involved in the process were knowledgeable, pleasant, and prompt. They made our ability to refinance easy and stress free. The professionalism throughout the entire experience was appreciated. 

BRITTNE G.'s profile image
BRITTNE G. 
5 years ago

My refinancing experience was a very pleasant, professional experience Thank you 

TAMIKO R.'s profile image
TAMIKO R. 
5 years ago

Thank you Nick for making a difference in our lives! 

David K.'s profile image
David K. 
5 years ago

The entire endeavor was messed up and needlessly complicated. The title company did not communicate with my HELOC lender and set us back months. I was forced to constantly chase down both pennymac representatives. My emails and phone calls went unanswered. Twice Regina said she had an emergency, which if true should have been moved to another representative. Many times I was in the verge of changing providers. I will not willingly use Pennymac again. 

Jennifer S.'s profile image
Jennifer S. 
5 years ago

Information was incorrectly given prior to underwriting, which made for a very stressful time. There was a moment where I was told my loan would not be approved and that I was basically “SOL.” I spent a day panicking that my family would be without a house as we had already sold our current home and could not cancel the deal. By the end of the day corrections were made to ensure the loan would be approved however a lot of worry could have been prevented by better initial communication. More... 

Ilia k.'s profile image
Ilia k. 
5 years ago

Thank you 

BEBETT C.'s profile image
BEBETT C. 
5 years ago

Kyle doing a great job... 

Amy J.'s profile image
Amy J. 
5 years ago

Everyone was great. They gave me all the information i needed and were very patient with my questions. I appreciated the regular updates on how the loan was progressing, especially the reassurance that all was well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.