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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JOY J.'s profile image
JOY J. 
on Birdeye

3 years ago

Theaurty Howard did a great once he took over. The process was long, but not because of him. My account seemed to have touched multiple hands. He answered all questions in a timely manner and followed up quickly. It was a pleasure working with him. He did an awesome job. Thank you 

Jason P.'s profile image
Jason P. 
on Birdeye

3 years ago

When it came time to close, I never heard from Antonio with things like the closing costs and wire instructions. The wire instructions weren't included in the closing paperwork either. Furthermore, when reaching out after the closing, I had to reach out twice and it took a few days to get a response. This led to a lot of anxiety about whether the loan would get funded and if I'd get the instructions to wire the money in time. 

Jennifer C.'s profile image
Jennifer C. 
on Birdeye

3 years ago

GREAT SERVICE FROM START TO FINISH THANK YOU 

Jennifer S.'s profile image
Jennifer S. 
on Birdeye

3 years ago

Information was incorrectly given prior to underwriting, which made for a very stressful time. There was a moment where I was told my loan would not be approved and that I was basically “SOL.” I spent a day panicking that my family would be without a house as we had already sold our current home and could not cancel the deal. By the end of the day corrections were made to ensure the loan would be approved however a lot of worry could have been prevented by better initial communication. More... 

Harvey P.'s profile image
Harvey P. 
on Birdeye

3 years ago

Everyone was very nice and helpful Thank You All 

JODIE H.'s profile image
JODIE H. 
on Birdeye

3 years ago

Everything for my loan went smoothly I am with no surprises and I’m very pleased 

KRISTIN P.'s profile image
KRISTIN P. 
on Birdeye

3 years ago

Very smooth process, Raveena helped me throughout the whole process and told me exactly what I should do and what documents I should get prepared to send. Definitely recommend. 

BEBETT C.'s profile image
BEBETT C. 
on Birdeye

3 years ago

Kyle doing a great job... 

Amy J.'s profile image
Amy J. 
on Birdeye

3 years ago

Everyone was great. They gave me all the information i needed and were very patient with my questions. I appreciated the regular updates on how the loan was progressing, especially the reassurance that all was well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.