PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
LIN YUN GABRIELA T.'s profile image
LIN YUN GABRIELA T. 
6 years ago

Very grateful how the team from pennymac was helping me to closed my loan, it was easier than I expected. Very recommended! 

JOY J.'s profile image
JOY J. 
6 years ago

Theaurty Howard did a great once he took over. The process was long, but not because of him. My account seemed to have touched multiple hands. He answered all questions in a timely manner and followed up quickly. It was a pleasure working with him. He did an awesome job. Thank you 

Indira S.'s profile image
Indira S. 
6 years ago

Everything and Everyone was great from start to finish, Kelsey was amazing in communicating every step of the loan process to me, and i was able o close in a decent amount of time. 

PAULINE Woulard H.'s profile image
PAULINE Woulard H. 
6 years ago

It took a very long time to close the refinance. There was some confusion between PennyMac & the people who prepare the loan documents. 

David K.'s profile image
David K. 
6 years ago

The entire endeavor was messed up and needlessly complicated. The title company did not communicate with my HELOC lender and set us back months. I was forced to constantly chase down both pennymac representatives. My emails and phone calls went unanswered. Twice Regina said she had an emergency, which if true should have been moved to another representative. Many times I was in the verge of changing providers. I will not willingly use Pennymac again. 

Jason P.'s profile image
Jason P. 
6 years ago

When it came time to close, I never heard from Antonio with things like the closing costs and wire instructions. The wire instructions weren't included in the closing paperwork either. Furthermore, when reaching out after the closing, I had to reach out twice and it took a few days to get a response. This led to a lot of anxiety about whether the loan would get funded and if I'd get the instructions to wire the money in time. 

Jennifer C.'s profile image
Jennifer C. 
6 years ago

GREAT SERVICE FROM START TO FINISH THANK YOU 

Ilia k.'s profile image
Ilia k. 
6 years ago

Thank you 

KRISTIN P.'s profile image
KRISTIN P. 
6 years ago

Very smooth process, Raveena helped me throughout the whole process and told me exactly what I should do and what documents I should get prepared to send. Definitely recommend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.