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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My closing process began on June 6th and I didn’t close until August 26th. However, Kami was helpful towards the end when she took over my loan. Also, my closing amounts varied until my closing dates. I ended up wiring the money early to title agency and still haven’t received the difference.
This loan took over 2 months to close after initially starting the refinance process. Closing was extremely frustrating as I talked to multiple people with penny Mac and no one could give me the same answer twice. Closing were scheduled at my house and no one showed up or called. My title company had to fight tooth and nail just to get a response for my loan. Waste of time refinancing with this company.
My experience with Pennymac loan services was very positive, everything was clear no hidden costs no hassle. I would definitely recommend.
Gear experience
Easy process
We love you PennyMac you are the best!!!! Never want another lender. You are my favorite.
Everyone i spoke with had the answer to any questions i had. The process was smooth and simple. The only issues we had were with communication, and i would blame that on people working remotely due to COVID.
Only complaint is the cash back on the loan estimate wasn't what was expressed. I attribute that to a 2 month lag in the first payment on the refinance based on the closing date being at the end of the month. Would've been nice to been made aware of that. 2k cash back was expressed. 800 is what was on the closing documents. Disappointing but I'm sure there's a reason.
Jason was very patient, courteous, and followed through any time I had a concern or question
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.