PENNYMAC

RYAN P. 

on Birdeye

6 years ago

PennyMac team was pretty good to work with. 

RATNA S. 

on Birdeye

6 years ago

It was great working with Glenn Manalus and term. It was quick and pleasant working with them. 

Linda H. 

on Birdeye

6 years ago

Greta experience 

LEWIS N. 

on Birdeye

6 years ago

My main issue is not getting a direct email or phone number to contact my specialist. It was easier to wait for her to call me. I had issues signing a document because it locked up. I missed the instructions on what code to use to unlock the document. Not Lauren's fault. She couldn't unlock it and in the end we just didn't unlock it. It ended up being a non-issue but overall, in my whole experience with the process, I didn't think it was "great." 

ANTONIO M. 

on Birdeye

6 years ago

Job well done! 

JUSTIN H. 

on Birdeye

6 years ago

Erica was pleasant, professional and a Joy to work with!. She went above and beyond in my opinion in comparison to companies I previously dealt wit on the lending side. To meet the customer, (ME) needs fully, accurately and timely! Because of her...I already referred someone...In the future I hope I can refer another! Thanks Erica! Justin Hargrave 

Sandra B. 

on Birdeye

6 years ago

First of all Jason Hord was wonderful, he always addressed all of my concerns. The problem I had was the with closing. Things were not communicated very well at all as far as the notary service. I was also called told after closing that I would have to make a payment the next month, when I was told previously that I would not. Again, Jason took care of it for me and everything worked out in the end. It was just a little frustrating getting there. Thanks, Jason, you're the best. 

Robert B. 

on Birdeye

6 years ago

Great service. 

Michael M. 

on Birdeye

6 years ago

disclosure was not sent to me