PENNYMAC

MARGARET D. 

on Birdeye

5 years ago

From initiation off applications to closing all parties involved in the process was very courteous, efficient, professional and timely. Would definitely recommend PennyMac to others. 

Ben H. 

on Birdeye

5 years ago

We shopped for a re-finance, and decided to stay with PennyMac. Everything went smoothly, exactly as they said it would. We would make the same choice again. 

Tracy P. 

on Birdeye

5 years ago

It took 4 months to close this simple streamline refinance. I had to walk away from first closing because cash to close was not what Antonio advised me to be prepared to pay. It took involving his upper management team to get the loan closed. After I closed, I continued to get calls from Antonio to set up my closing and I had to call his upper management team again to let him know the loan already closed. Antonio was told on numerous occasions not to call me until after 5pm but didn’t. 

Katherine H. 

on Birdeye

5 years ago

Went smooth! 

Tanya J. 

on Birdeye

5 years ago

Fast process, easy to work with, they communicated what was needed, and the loan closed sooner than expected. 

Robert B. 

on Birdeye

5 years ago

Molly Christmas and Will taylor were great. She took over my loan halfway through the process and was there and helped me out tremendously. I can't express how great she was. My issue came with the original handler of my loan Clinton Martin. He was supposed to run supplemental credit report to show duplicates on my credit. I took over a month to have these ran as he sat on it. It only got done when Molly took over. This caused me to miss my original closing date. 

JOSE C. 

on Birdeye

5 years ago

None 

JAMES T. 

on Birdeye

5 years ago

I gave a 5 star rating for refi process. It was relatively easy and worry free. All my questions were answered in a timely manner. 

Vrinda B. 

on Birdeye

5 years ago

Great and quick service