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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Ben H.'s profile image
Ben H. 
6 years ago

We shopped for a re-finance, and decided to stay with PennyMac. Everything went smoothly, exactly as they said it would. We would make the same choice again. 

Katie F.'s profile image
Katie F. 
6 years ago

Such a smooth transaction! Highly recommended! 

Tracy P.'s profile image
Tracy P. 
6 years ago

It took 4 months to close this simple streamline refinance. I had to walk away from first closing because cash to close was not what Antonio advised me to be prepared to pay. It took involving his upper management team to get the loan closed. After I closed, I continued to get calls from Antonio to set up my closing and I had to call his upper management team again to let him know the loan already closed. Antonio was told on numerous occasions not to call me until after 5pm but didn’t. 

Katherine H.'s profile image
Katherine H. 
6 years ago

Went smooth! 

Tammy L.'s profile image
Tammy L. 
6 years ago

Erica was good to work with but I was disappointed in the difference between the figures given to me in the original loan estimate and the closing documents. I also asked Erica about my options to get an even lower loan rate but never received a response. 

DALE N.'s profile image
DALE N. 
6 years ago

Smooth and efficient process ,Kami was excellent and kind to speak .Great job PennyMac. 

Vrinda B.'s profile image
Vrinda B. 
6 years ago

Great and quick service 

EDDIE R.'s profile image
EDDIE R. 
6 years ago

1.) The closing took way too long. 2.) PennyMac called me asking if I wanted to refinance, while I was in the middle of refinancing. 3.) The notary called for an appointment when I explicitly explained I was out out town during those dates. 4.) The notary cancelled twice due to a lack of documentation. 5.) Day of closing the notary received the documentation 30 minutes before closing. 6.) The first notary showed up with documentation excluding taxes. 500 character max but I could go on!!! 

John B.'s profile image
John B. 
6 years ago

It was nice to have Molly as my loan agent. she was prompt with questions that i had and overall it was a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.