PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Francine R.'s profile image
Francine R. 
on Birdeye

3 years ago

The timeline was very long, about two months past what I was originally told. 

Lauren J.'s profile image
Lauren J. 
on Birdeye

3 years ago

Competitive rates. Smooth and easy process. Great communication along the way 

Diana P.'s profile image
Diana P. 
on Birdeye

3 years ago

The process too way longer than expected but I am happy pennymac was able to refinance my loan, I am happy with the end results. 

Andrew C.'s profile image
Andrew C. 
on Birdeye

3 years ago

Very timely and professional 

Tammy L.'s profile image
Tammy L. 
on Birdeye

3 years ago

Erica was good to work with but I was disappointed in the difference between the figures given to me in the original loan estimate and the closing documents. I also asked Erica about my options to get an even lower loan rate but never received a response. 

DALE N.'s profile image
DALE N. 
on Birdeye

3 years ago

Smooth and efficient process ,Kami was excellent and kind to speak .Great job PennyMac. 

ANTHONY P.'s profile image
ANTHONY P. 
on Birdeye

3 years ago

Pretty quick and not to invasive. 

EDDIE R.'s profile image
EDDIE R. 
on Birdeye

3 years ago

1.) The closing took way too long. 2.) PennyMac called me asking if I wanted to refinance, while I was in the middle of refinancing. 3.) The notary called for an appointment when I explicitly explained I was out out town during those dates. 4.) The notary cancelled twice due to a lack of documentation. 5.) Day of closing the notary received the documentation 30 minutes before closing. 6.) The first notary showed up with documentation excluding taxes. 500 character max but I could go on!!! 

John B.'s profile image
John B. 
on Birdeye

3 years ago

It was nice to have Molly as my loan agent. she was prompt with questions that i had and overall it was a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.