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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,880 reviews
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Francine R.'s profile image
Francine R. 
5 years ago

The timeline was very long, about two months past what I was originally told. 

Lauren J.'s profile image
Lauren J. 
5 years ago

Competitive rates. Smooth and easy process. Great communication along the way 

Diana P.'s profile image
Diana P. 
5 years ago

The process too way longer than expected but I am happy pennymac was able to refinance my loan, I am happy with the end results. 

Andrew C.'s profile image
Andrew C. 
5 years ago

Very timely and professional 

Tammy L.'s profile image
Tammy L. 
5 years ago

Erica was good to work with but I was disappointed in the difference between the figures given to me in the original loan estimate and the closing documents. I also asked Erica about my options to get an even lower loan rate but never received a response. 

DALE N.'s profile image
DALE N. 
5 years ago

Smooth and efficient process ,Kami was excellent and kind to speak .Great job PennyMac. 

ANTHONY P.'s profile image
ANTHONY P. 
5 years ago

Pretty quick and not to invasive. 

EDDIE R.'s profile image
EDDIE R. 
5 years ago

1.) The closing took way too long. 2.) PennyMac called me asking if I wanted to refinance, while I was in the middle of refinancing. 3.) The notary called for an appointment when I explicitly explained I was out out town during those dates. 4.) The notary cancelled twice due to a lack of documentation. 5.) Day of closing the notary received the documentation 30 minutes before closing. 6.) The first notary showed up with documentation excluding taxes. 500 character max but I could go on!!! 

John B.'s profile image
John B. 
5 years ago

It was nice to have Molly as my loan agent. she was prompt with questions that i had and overall it was a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,880 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.