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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
She was always there to answer any questions.. help me thru everything and always answer my call.. thank you
Macy was awesome in all her help during our refinancing of our mortgage. She answered all of our questions and went the extra mile to make sure everything went good. I highly recommend PennyMac for loan needs and a lot of this is because of how Macy Brown made this such a positive experience in every way.
Ease of communication.
I did a streamline refinance of my loan. I got a great rate and I closed im time. They beat a previous loan offer. Everything went really smooth.
Cheree is a highly effective communicator. She is courteous and friendly. She gave me weekly updates on the loan process. She gave me additional updates when needed in a timely fashion. She also promptly and deftly answered all of my questions. It was a joy working with her.
Went fast and as expected
Quick, painless, and professional... couldn't ask for more :)
To be clear: Kami is a star. She ALWAYS called me back. She was ALWAYS clear in her communication. Kami is #1 in my book. However, the process -- which was supposed to be fast-tracked -- was endlessly delayed. The only reason that I stayed with PennyMac was because I was assured that it would be a simplified, fast process -- because I have been a customer for years. Unfortunately, the process has been chronically delayed. Not sure that I will seek my next mortgage with you as a result.
I am a Pennymac customer who was refinancing a loan at a lower rate. The loan approval process was straight forward and requests for duplicate documents happened only a couple times. However, when we were handed over to the loan processor, Michael Felton, he proved to be completely incompetent. We were supposed to sign 7/16 and the actual date we finally got the loan signed was 8/22 and only after I called the escrow company directly to schedule. Michael was useless.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.