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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
She was always there to answer any questions.. help me thru everything and always answer my call.. thank you
Macy was awesome in all her help during our refinancing of our mortgage. She answered all of our questions and went the extra mile to make sure everything went good. I highly recommend PennyMac for loan needs and a lot of this is because of how Macy Brown made this such a positive experience in every way.
Over all it was an okay experience. I think timing for calls is important. I'm on the east coast. I would receive calls at 9pm when I'm getting ready for bed. It was important for me to here about loan so I would take call. Also my loan documents were good numbers I was happy with. But it was changed several times and I wasn't notified why and when I asked no one seemed sure why. And the closing disclosures were wrong and needed to be updated. No one let me know that they were updated.
Went very smooth and was very fast.
Ease of communication.
it was a smooth process
The assistance they provided me it was clearly all the time and understandable to all cuestions. thanks.
You should be the one called QUICKEN LOANS because you are really Quick in closing our Refinancing Loan! Thank you very much and God bless you and your team!
To be clear: Kami is a star. She ALWAYS called me back. She was ALWAYS clear in her communication. Kami is #1 in my book. However, the process -- which was supposed to be fast-tracked -- was endlessly delayed. The only reason that I stayed with PennyMac was because I was assured that it would be a simplified, fast process -- because I have been a customer for years. Unfortunately, the process has been chronically delayed. Not sure that I will seek my next mortgage with you as a result.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.