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PENNYMAC

4.5

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Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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ROBERTA B.'s profile image
ROBERTA B. 
5 years ago

Macy was awesome in all her help during our refinancing of our mortgage. She answered all of our questions and went the extra mile to make sure everything went good. I highly recommend PennyMac for loan needs and a lot of this is because of how Macy Brown made this such a positive experience in every way. 

Grace V.'s profile image
Grace V. 
5 years ago

I did a streamline refinance of my loan. I got a great rate and I closed im time. They beat a previous loan offer. Everything went really smooth. 

RAUL SANCHEZ J.'s profile image
RAUL SANCHEZ J. 
5 years ago

The assistance they provided me it was clearly all the time and understandable to all cuestions. thanks. 

Camelo M.'s profile image
Camelo M. 
5 years ago

You should be the one called QUICKEN LOANS because you are really Quick in closing our Refinancing Loan! Thank you very much and God bless you and your team! 

KYLE Z.'s profile image
KYLE Z. 
5 years ago

To be clear: Kami is a star. She ALWAYS called me back. She was ALWAYS clear in her communication. Kami is #1 in my book. However, the process -- which was supposed to be fast-tracked -- was endlessly delayed. The only reason that I stayed with PennyMac was because I was assured that it would be a simplified, fast process -- because I have been a customer for years. Unfortunately, the process has been chronically delayed. Not sure that I will seek my next mortgage with you as a result. 

VANESSA M.'s profile image
VANESSA M. 
5 years ago

Quick responses, very informative and thorough. Easy to talk to. Thank You so much! 

Rashadra S.'s profile image
Rashadra S. 
5 years ago

N/A 

MICHAEL V.'s profile image
MICHAEL V. 
5 years ago

I am a Pennymac customer who was refinancing a loan at a lower rate. The loan approval process was straight forward and requests for duplicate documents happened only a couple times. However, when we were handed over to the loan processor, Michael Felton, he proved to be completely incompetent. We were supposed to sign 7/16 and the actual date we finally got the loan signed was 8/22 and only after I called the escrow company directly to schedule. Michael was useless. 

Christopher A.'s profile image
Christopher A. 
5 years ago

Antonio was nice and great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.