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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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RONALD P.'s profile image
RONALD P. 
6 years ago

No additional comments to make. Thanks 

Charity D.'s profile image
Charity D. 
6 years ago

I had a very good experience with Mr. Greg Johnston. I will highly recommend him anytime. 

ANGEL R.'s profile image
ANGEL R. 
6 years ago

everything was great, but it took too long 

STERLING L.'s profile image
STERLING L. 
6 years ago

Better communication regarding status updates, notices of closing date change and information regarding closing date requirements (ie. Payment type, legal documents needed, etc.) 

JOHN Dauer I.'s profile image
JOHN Dauer I. 
6 years ago

Lauren was very helpful and professional 

CURTIS M.'s profile image
CURTIS M. 
6 years ago

The service was great 

MATHESON W.'s profile image
MATHESON W. 
6 years ago

Kelly was great throughout our entire process of refinancing. She communicated regularly and always was pleasant to talk to. She always had time for my questions and knew all the answers. Thank you PennyMac! 

MICHAEL W.'s profile image
MICHAEL W. 
6 years ago

Working with Antonio Torres was great. Working with the other people wasn't so great. They would argue with me and once I got Tony on the phone he had it straightened out. Mike weaver 

STEPHEN S.'s profile image
STEPHEN S. 
6 years ago

Prompt call backs and accurately providing information would have improved my opinion. Towards the end I had to go straight to Molly's supervisor for everything i needed. He was able to actually help me and get thing done. I was inaccurately told I had lost both my jobs, had the same doc requested over and over again only to learn the doc they needed as a different one than what I was being told. Would get call back at 9pm days after leaving a message asking questions. Loan took almost 90 days! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.