This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Emeldo was always easily reachable and worked to help me when I needed it.
Great working with Penny a Mac, especially Ms. Brittingham—professional, timely and knowledgeable. Seamless experience for me.
The refinance went very smoothly. I was updated weekly on the progress of the loan. I was impressed by the helpfulness of everyone involved with the loan.
The whole process from start to finish was flawless, not a single glitch. Staff was very professional and prompt to any queries.
Icenia was great. the process before it got to her was lacking in communication and clarity. It was a hard sales push by the original agent, in which she needed an answer that night or the following day. Then the communication went dark and i rarely got answers to my questions. Icenia was always proactive in her communication and i appreciate that.
Enjoyed experiencing such great service with knowledgeable professionals at PennyMac. It was the most smoothest and fast closing ever thanks to the team at PennyMac.
THis is my second refinance with pennypac and my first time I had a better experience. This second time there was very limited communication, I was the one that was constantly following up and asking what the status was. Once I checked in, then everyone would answer my questions, but I was the one who was doing the follow up which at times was frustrating. I ended up having issues in the end with the notary for signage that completely didn't show up 2 times, which was an inconvenience
Molly Christmas was extremely nice and very helpful. She was able to get what was needed when asked. I do understand that it is an extremely busy time and only wish that more communication would have gone out via email to keep me updated or the hold up of the process. I was suppose to close last month but missed the deadline. I almost missed a deadline this month because my loan was sitting until I kept calling to find out what happened.
It was a very smooth process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.