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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Issues with the lack of meaningful communication, often which was only received after inquiring multiple times. Process time took longer than anticipated.
The entire process took far, far too long for a simple re-finance program.
Maxwell Maxwell was very great and very prompt.. Always returning emails & my calls in a timely matter. The only thing that I was not happy was with the closing cost, it kept changing but Max was very helpful , understanding, & had lots of patience. But when I was signing final paperwork, I never received final breakdown on everything. So when notary was there to sign final paperwork, I couldn't ask questions and signed them blindly, I wasn't very happy with that.
The refi went smooth. Was pleased that everything that was told to me was factual. Took a little longer then expected but no fault with my loan officers. They touched base every week and keep me updated. JOB WELL DONE, THANKS
Smooth easy process
Overall, I had a great experience. Everardo assisted me in getting my rates set in place and Molly assisted and updated me throughout the loan process. I was updated weekly on the progress by Molly and she was very easy to get in touch with by phone if I had questions. The loan process took slightly longer than I had anticipated due to the high volume of loans at the moment, but Molly consistently was on the ball, communicative, and I never felt forgotten or neglected.
.
Max followed up with me on a weekly basis to provide status updates. He was able to answer my questions in a timely matter. Only issue was the closing documents I would receive were not 100% accurate, but Max had accurate document. Especially in regards to the closing costs.
Worked great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.