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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Icenia was great. the process before it got to her was lacking in communication and clarity. It was a hard sales push by the original agent, in which she needed an answer that night or the following day. Then the communication went dark and i rarely got answers to my questions. Icenia was always proactive in her communication and i appreciate that.
Enjoyed experiencing such great service with knowledgeable professionals at PennyMac. It was the most smoothest and fast closing ever thanks to the team at PennyMac.
Very easy process. Pain free and quick.
THis is my second refinance with pennypac and my first time I had a better experience. This second time there was very limited communication, I was the one that was constantly following up and asking what the status was. Once I checked in, then everyone would answer my questions, but I was the one who was doing the follow up which at times was frustrating. I ended up having issues in the end with the notary for signage that completely didn't show up 2 times, which was an inconvenience
Jason did a great job for us!
Molly Christmas was extremely nice and very helpful. She was able to get what was needed when asked. I do understand that it is an extremely busy time and only wish that more communication would have gone out via email to keep me updated or the hold up of the process. I was suppose to close last month but missed the deadline. I almost missed a deadline this month because my loan was sitting until I kept calling to find out what happened.
Refinancing to a lower term was so easy and convenient. The PennyMac team communicated quickly and thoroughly with any questions or concerns each party had. Will definitely recommend PennyMac to anyone!
Regina was great. The loan took much longer to close than anticipated, but this was not Regina's fault and she clearly explained each step. My wife and I have been generally happy with PennyMac, but I am not sure if I would recommend them to others in the future due to how long the process took. We had multiple friends buy houses in the time it took us to refinance with the same company and we started the refinance process before they even put an offer on a house.
Cheree was great to work with. Very clear and took the time to explain the process and expectations.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.