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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Started the re-finance process in the middle of April 2020. However, once my refinance moved to the end stages near the closing the communication from Pennymac was EXTREMELY poor. Was only able to get my loan processing agent's voice-mail for majority of this time. Recieved two vague emails about dates and estimated costs to close, but no instructions on the process or what I needed to do. Extremely frustrated throughout this 4 month process.
I was provided excellent support service from Antonio T. at PennyMac Loan Services. Antonio and his team kept me fully informed throughout the loan process, and managed the process from start to finish in a most efficient and professional way. I highly endorse and recommend Antonio T. and PennyMac Loan Services for anyone seeking Loan Services. 5 Stars!
Great customer service
Not great service
In these times that we're leaving in all you need is assurance! That's what we got from Penny Mac! Thank you for making everything clear and promptly!
The only think I found fault with is that attaching documents in the doclink is very difficult. Also the closing Lawyer you used is very hard to work with.
PennyMac made refinancing my home was much easier than I expected. They ensured I had a full understanding of what to expect during the process and made things very convenient for me and my busy schedule. If you’re having any doubts about refinancing, just give them a call! That’s precisely what I did and it lead to a lower mortgage and money saved each month.
I had a very good experience with Mr. Greg Johnston. I will highly recommend him anytime.
Everyone was great to work with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.