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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service
Not great service
In these times that we're leaving in all you need is assurance! That's what we got from Penny Mac! Thank you for making everything clear and promptly!
She was always there to answer any questions I had and thoroughly explained everything each step of the way. She was very helpful!
My loan officer, Kami, was amazing throughout the entire process. I knew she was very busy and working extra hours during this pandemic, but she still managed to answer my questions in a timely manner. I will definitely recommend my friends and family to PennyMac.
Thanks
Refinance process was not stressful at all.
Everything about the procedural steps of the process were great. But our rep Eric Briggs was not great at all. He lacked communication skills and the customer experience we received was far less than poor.
Everyone I worked with was very polite. Covid did cause some delays, but with that in mind- the officers were fast and accurate with their numbers. Would definitely do business with again.
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.