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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Thomas L.'s profile image
Thomas L. 
6 years ago

Great customer service 

David D.'s profile image
David D. 
6 years ago

Not great service 

Daniel M.'s profile image
Daniel M. 
6 years ago

In these times that we're leaving in all you need is assurance! That's what we got from Penny Mac! Thank you for making everything clear and promptly! 

LARA A.'s profile image
LARA A. 
6 years ago

She was always there to answer any questions I had and thoroughly explained everything each step of the way. She was very helpful! 

KENYA A.'s profile image
KENYA A. 
6 years ago

My loan officer, Kami, was amazing throughout the entire process. I knew she was very busy and working extra hours during this pandemic, but she still managed to answer my questions in a timely manner. I will definitely recommend my friends and family to PennyMac. 

JAVIER D.'s profile image
JAVIER D. 
6 years ago

Thanks 

ASHLEY H.'s profile image
ASHLEY H. 
6 years ago

Refinance process was not stressful at all. 

ELIZABETH C.'s profile image
ELIZABETH C. 
6 years ago

Everything about the procedural steps of the process were great. But our rep Eric Briggs was not great at all. He lacked communication skills and the customer experience we received was far less than poor. 

KRISTINA Guerrero S.'s profile image
KRISTINA Guerrero S. 
6 years ago

Everyone I worked with was very polite. Covid did cause some delays, but with that in mind- the officers were fast and accurate with their numbers. Would definitely do business with again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.