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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The appraisal did not get to you guys for a week and a half, so I kept getting emails saying I needed to get it done. There seemed to be a disconnect between Molly and Jonnie. There were request for documents that were either on the portal or through e-sign and sometimes the links did not work. It just was not fluid. I am a dot the I’d and cross the t’s type of person and I feel I had to do to much leg work to assure everything happened on time. Molly did have good customer service.
N/A
Very happy with my overall experience.
The people at Penny Mac were always nice, helpful and friendly.
Greg was professional and communicated throughout the process. He responded to all my emails promptly and kept me updated. This was a pleasant experience.
Stress free process
Email communications concerning a home loan that is being processed is not the most efficient way. A phone call after an email is sent is what I think should be done.
Brent was very professional and courteous. Answered all of our questions. Was a pleasure to have him working on our refinance.
Very good and keeping in touch of what was going on And answering any questions I had
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.