PENNYMAC

Jessica F. 

on Birdeye

5 years ago

PennyMac is great 

John M. 

on Birdeye

5 years ago

Actually Lauren was very accurate, prompt and pleasant to work with 

JASON M. 

on Birdeye

5 years ago

Wonderful experience and great service from both Tiffany and Brent. 

JASON B. 

on Birdeye

5 years ago

The closing was scheduled three times. The first time, I received no notification of any problems. At closing time, the notary called me to let me know that they had not received the closing documents from P-mac and it would not be happening. P-mac said they needed the last 2 yrs of tax returns for my business. I had asked from the beginning if this was needed and was told they were not. The second time it was scheduled, same thing, different reason. Finally, the third time, it worked. 

DARRELL D. 

on Birdeye

5 years ago

NA 

BANAK B. 

on Birdeye

5 years ago

My only gripe was that documents were requested "sort of" last minute. All I had was a few days to submit info. Also, the closing document signage was rushed, i guess due to time sensitivity. But other than that, the process was easy and simple, mainly due to this process not being my first time. 

JOHN C. 

on Birdeye

5 years ago

The process was very easy in my opinion. The only negative to me was the appraisal and that was not PennyMacs fault. The appraiser was horrible. It took a little longer than expected due to Covid but overall a good experience with people that care and are knowledgeable. I have already recommended PennyMac to 2 coworkers looking to refinance. 

Amber D. 

on Birdeye

5 years ago

. 

DAYNA N. 

on Birdeye

5 years ago

Very good service in a timely fashion no hassle at all