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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Jessica F.'s profile image
Jessica F. 
on Birdeye

4 years ago

PennyMac is great 

John M.'s profile image
John M. 
on Birdeye

4 years ago

Actually Lauren was very accurate, prompt and pleasant to work with 

JASON M.'s profile image
JASON M. 
on Birdeye

4 years ago

Wonderful experience and great service from both Tiffany and Brent. 

JASON B.'s profile image
JASON B. 
on Birdeye

4 years ago

The closing was scheduled three times. The first time, I received no notification of any problems. At closing time, the notary called me to let me know that they had not received the closing documents from P-mac and it would not be happening. P-mac said they needed the last 2 yrs of tax returns for my business. I had asked from the beginning if this was needed and was told they were not. The second time it was scheduled, same thing, different reason. Finally, the third time, it worked. 

DARRELL D.'s profile image
DARRELL D. 
on Birdeye

4 years ago

NA 

BANAK B.'s profile image
BANAK B. 
on Birdeye

4 years ago

My only gripe was that documents were requested "sort of" last minute. All I had was a few days to submit info. Also, the closing document signage was rushed, i guess due to time sensitivity. But other than that, the process was easy and simple, mainly due to this process not being my first time. 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

The process was very easy in my opinion. The only negative to me was the appraisal and that was not PennyMacs fault. The appraiser was horrible. It took a little longer than expected due to Covid but overall a good experience with people that care and are knowledgeable. I have already recommended PennyMac to 2 coworkers looking to refinance. 

Amber D.'s profile image
Amber D. 
on Birdeye

4 years ago

. 

DAYNA N.'s profile image
DAYNA N. 
on Birdeye

4 years ago

Very good service in a timely fashion no hassle at all 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.