PENNYMAC

JOHN Lee J. 

on Birdeye

6 years ago

Overall great service 

FERNANDO G. 

on Birdeye

6 years ago

Excellent service from beginning to end. 

MIGUEL S. 

on Birdeye

6 years ago

Very Helpful, Great service, Thank you. 

VICTOR V. 

on Birdeye

6 years ago

Ok. 

WANDA F. 

on Birdeye

6 years ago

When I did have questions needing attention having to calling in with main number and no extension made the process awkward. Having to explain to someone and then not getting a return call for several days is frustrating 

Sharon P. 

on Birdeye

6 years ago

Abdul & Greg did a good job. It was the time it took to get my loan approved and finished. I was one week from it taking 90 days. 

Maggie J. 

on Birdeye

6 years ago

Greg is concise, clear, and communicative. His responses are prompt, I knew exactly what was needed from me, and was never confused. I felt like any questions I had were answered. I have another loan in process, the previous Home Loan Specialist overlooked documents frequently. I think the Loan Officer Christina asked Greg take over since I have more than one loan in process. Since then, things are swimmingly easy and straightforward. 

MICHAEL G. 

on Birdeye

6 years ago

The process was seamless and the interactions were always positive and proactive. The M.A.C. team was great! 

ERIN B. 

on Birdeye

6 years ago

I was pleasantly surprised at the proactive communication with me throughout the entire process. I received a phone call each time my point person changed and emails updates. I always felt informed, and everyone was professional. I did a lot of research before calling as I don't like doing financial transactions without face-to-face interactions. But the PennyMac staff were honest, patient, and listened to me, making me feel comfortable and that they were trustworthy.