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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Greg was very easy to deal with.
Very focused on providing excellent customer service
I thought it took to long to close the loan. I understand that COVID made it more challenging. I thought that since I had been a PennyMac customer since 2016, and was doing a simple refi, that it would happen within a couple of weeks. Instead, it took 2 full months. I do appreciate the streamlined ability to upload documents and sign electronically, but I thought doing so would make closing happen faster. Otherwise, 5 stars...
Well it closed on time so that was good. And we were not wanting to have to provide all new documentation again later in the process and we did not so that was good. Clinton was very good and always available. Thank you.
The only issue I had, and why some of this was frustrating, was that any email I sent went to a generic email team instead of the loan officer assigned to my loan. I wouldn't get emails back for a few days. The same goes for phone calls. I would be routed to the first person available, and that person wouldn't be able to help me. One even stated that I would need to speak with the loan officer assigned to the loan... that's what I was trying to do in the first place.
I had a wonderful experience every step of the way during the process of refinancing my home! The staff that work for Pennymac definitely take pride in all the work they do! Thank you so much for saving me money and for all that you do it is greatly appreciated!!!
!
Everything went very smooth. I would recommend PennyMac
Lots of papers but It went thru smoothly...
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.