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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall great service
Excellent service from beginning to end.
Saviz Hatam & Michael Felton explained everything to me. They answer all my questions. They were very understanding, patient. They stayed in contact with me, made suggestions, help me think through the process. Not sure if I would have made it without them. Michael Felton really stayed with me the last leg of the way. Closing was very smooth. My MAC team deserve a star rating without a doubt.
Lack of communication, even when I begged for a call is the main driver of my dissatisfaction.
Very Helpful, Great service, Thank you.
Abdul & Greg did a good job. It was the time it took to get my loan approved and finished. I was one week from it taking 90 days.
Greg is concise, clear, and communicative. His responses are prompt, I knew exactly what was needed from me, and was never confused. I felt like any questions I had were answered. I have another loan in process, the previous Home Loan Specialist overlooked documents frequently. I think the Loan Officer Christina asked Greg take over since I have more than one loan in process. Since then, things are swimmingly easy and straightforward.
The process was seamless and the interactions were always positive and proactive. The M.A.C. team was great!
I was pleasantly surprised at the proactive communication with me throughout the entire process. I received a phone call each time my point person changed and emails updates. I always felt informed, and everyone was professional. I did a lot of research before calling as I don't like doing financial transactions without face-to-face interactions. But the PennyMac staff were honest, patient, and listened to me, making me feel comfortable and that they were trustworthy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.