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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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BRADLEY B.'s profile image
BRADLEY B. 
on Birdeye

4 years ago

Erika was great. She was helpful, but the overall process was complex and I never knew where I was in the process. A process roadmap with a you are here icon would be helpful. 

JASON H.'s profile image
JASON H. 
on Birdeye

4 years ago

Our loan officer was very helpful. He did most of the work and we just signed a bunch of papers. Works for me. :) 

Jeffrey C.'s profile image
Jeffrey C. 
on Birdeye

4 years ago

Very good communication. Updates received both by e-mail and by phone were very helpful. Issues that arose were resolved timely. Process for the most part went smoothly. 

DANIEL D.'s profile image
DANIEL D. 
on Birdeye

4 years ago

Took longer than I thought, ask for repeated documents that I had no access to. 

Raul R.'s profile image
Raul R. 
on Birdeye

4 years ago

Take too long, keep asking for inaccurate info 

SONIA B.'s profile image
SONIA B. 
on Birdeye

4 years ago

The process was very smooth and Icenia did a wonderful job of keeping us updated as the refinance went through processing. We even closed sooner than I expected! 

Bharat G.'s profile image
Bharat G. 
on Birdeye

4 years ago

N/A 

PATRICIA C.'s profile image
PATRICIA C. 
on Birdeye

4 years ago

My experience was very easy and fast. 

Cheratta Campbell R.'s profile image
Cheratta Campbell R. 
on Birdeye

4 years ago

Brittany did well with follow up and clear and accurate communication. William Long was very professional and accurate as well. This time around the process was much easier, truthful and less chaotic. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.