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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erika was great. She was helpful, but the overall process was complex and I never knew where I was in the process. A process roadmap with a you are here icon would be helpful.
Our loan officer was very helpful. He did most of the work and we just signed a bunch of papers. Works for me. :)
Very good communication. Updates received both by e-mail and by phone were very helpful. Issues that arose were resolved timely. Process for the most part went smoothly.
Took longer than I thought, ask for repeated documents that I had no access to.
Take too long, keep asking for inaccurate info
The process was very smooth and Icenia did a wonderful job of keeping us updated as the refinance went through processing. We even closed sooner than I expected!
N/A
My experience was very easy and fast.
Brittany did well with follow up and clear and accurate communication. William Long was very professional and accurate as well. This time around the process was much easier, truthful and less chaotic.
PENNYMAC has a 4.5 star rating with 6,880 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.