PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
SONIA B.'s profile image
SONIA B. 
6 years ago

The process was very smooth and Icenia did a wonderful job of keeping us updated as the refinance went through processing. We even closed sooner than I expected! 

Bharat G.'s profile image
Bharat G. 
6 years ago

N/A 

CHRISTINE W.'s profile image
CHRISTINE W. 
6 years ago

We did not have any issues with Carmelita directly. She was very nice. However, we feel as if our home was appraised for less than it's worth (based on 5 other assessments we received) and the closing process was horrible and delayed (beyond Carmelita's control). We scheduled are closing a week in advance, took off work, and had a witness drive almost an hour to be present, only for our closing to be canceled without our knowledge. 

George Ullrich J.'s profile image
George Ullrich J. 
6 years ago

Repeated requests for the same documents. Initial interview deceitful. Repeated delays. COVID excuses. Worst loan process I've experienced and I buy real estate professionally. 

BRANDON B.'s profile image
BRANDON B. 
6 years ago

It took a month longer then was told it would take. 

Jafet P.'s profile image
Jafet P. 
6 years ago

Very efficient process. 

DENISE A.'s profile image
DENISE A. 
6 years ago

Excellent service. Recommending Penny Mac to my parents who are looking to refinance their home.. 

Timothy M.'s profile image
Timothy M. 
6 years ago

They made it so easy 

Jared S.'s profile image
Jared S. 
6 years ago

Nichole Littleton was fantastic to work with. Penny Mac and Nichole are my go to for any mortgage needs in the future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.