This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My refinance experience was fast and easy. Thank you!
Penny Mac representatives were friendly and tried to help, but were reactive instead of proactive and not very effective. Primary problems were with Service Link who delayed closing about 2 1/2 weeks because they did not provide needed information on a payoff request and did not follow-up on the request delay. Service Link was 2 days later than promised on closing payments and paid off the 2nd mortgage by check instead of wire as promised causing substantial added interest.
Very Helpful, Great service, Thank you.
Ok.
MAXWELL MITCHELL IS EXTREMELY PROFESSIONAL AND PATIENT. HE ANSWERED EVERY QUESTION. MR. MAXWELL RESPONDED TO ALL LEFT MESSAGES IN A TIMELY MANNER. MR. MAXWELL IS AN ASSET TO PENNY MAX LOAN SERVICES. RESPECTFULLY SUBMITTED DARRYL HERNANDEZ
I was pleasantly surprised at the proactive communication with me throughout the entire process. I received a phone call each time my point person changed and emails updates. I always felt informed, and everyone was professional. I did a lot of research before calling as I don't like doing financial transactions without face-to-face interactions. But the PennyMac staff were honest, patient, and listened to me, making me feel comfortable and that they were trustworthy.
My point contact, Erica was very clear with me on the process and what would happen next. Very happy with PennyMac.
PennyMac team was great from start to finish.
Very clear explanation of the process. All transactions were performed timely. High level of expertise and knowledge.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.