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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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ALEXIS S.'s profile image
ALEXIS S. 
on Birdeye

4 years ago

Pennymac is the best! 

CHAD D.'s profile image
CHAD D. 
on Birdeye

4 years ago

Better communication during the process. 

Sean P.'s profile image
Sean P. 
on Birdeye

4 years ago

1. You did not stick to your original loan estimate. The only cost that was considerably different was the rate cost which should not have changed. 2. When the closing costs were drastically different than the loan estimate, no one communicated with me about the changes. I had to call every week for several weeks before someone was able to find out why. 3. Over promised, under delivered. Daily Webb kept assuring me the changes were a computer glitch and there were no real issues. Was not true 

LESLIE F.'s profile image
LESLIE F. 
on Birdeye

4 years ago

My experience was EXCEPTIONAL every step of the process!!!! Everyone was thorough and patient with my questions. I felt genuinely cared about and the process could not have been more simple. I have already recommend Penny MAC to my fiends!!!! You guys have been the absolute BEST!!! Thank you! Thank you! Thank you! 

RICHARD F.'s profile image
RICHARD F. 
on Birdeye

4 years ago

Constant updates. Answers were quick. Progress was smooth 

Richard B.'s profile image
Richard B. 
on Birdeye

4 years ago

the rate= great 1% drop but 2.69 ($2500) points charged was not explained until the final documents for examination, With points and all charges the cost of refinance was $5400,4.8%. I called to discuss a point reduction, officer who began the loan was no longer my officer and I had to deal with a new loan officer who explained the points. I was a week from closing and decided to just "eat it". The I wanted to drop my payment $150, ends up only being $65. could have done better Big winner P.Mac 

Nathan F.'s profile image
Nathan F. 
on Birdeye

4 years ago

I think the whole thing went smoothly. I felt like the hand off between one pennymac rep to the next was well done. I had no problem of contacting either one of them. 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

1 

JOHN K.'s profile image
JOHN K. 
on Birdeye

4 years ago

Easy process all tje way through. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.