PENNYMAC

JUSTIN W. 

on Birdeye

5 years ago

Quick loan processing with great loan officers that look at multiple options to ensure a great deal for customer. 

Kelly H. 

on Birdeye

5 years ago

If max was in charge of my loan from the beginning of the process  

CAROLYN W. 

on Birdeye

5 years ago

The beginning of the process was great. During the process I had questions and had a very hard time understanding what was required of me in the E-Doc system. It was confusing as it was the same over and over and I could not tell what was new and what I had to do. The closing went fine and was completed in a timely matter. 

HENRY Vasquez J. 

on Birdeye

5 years ago

Everybody tried their best regardless that the left hand and the right did not know what was going on (office staff). One time I was transferred 4 times to get my question answered. Also, other companies sent me emails to complete documents. The first time I deleted a request I did not know the sender. Molly and Cameron were very helpful and knowledgeable in presenting the refinance and helping me through the steps. I would be remiss by not saying I was a part of the confusion. 

Witny G. 

on Birdeye

5 years ago

The process was simple and explained well. 

JOHN WILLIAMS I. 

on Birdeye

5 years ago

Everything was great , from start to finish 

Belinda C. 

on Birdeye

5 years ago

Convenient to deal with same company as my prior mortgage company. They knew my reliability and I knew theirs. No cash transaction made it easier. 

James V. 

on Birdeye

5 years ago

PennyMac was on point throughout my entire refinance. They were great! 

Eustalyn S I. 

on Birdeye

5 years ago

Our process started off a bit on the rocky side due to some issues with the first agent. However it was all taken care of very promptly and the process went smoothly and very successfully. I would definitely recommend Pennymac!!