PENNYMAC

KEVIN D. 

on Birdeye

6 years ago

Very poor comunication 

LEIGH H. 

on Birdeye

6 years ago

The process with PennyMac was wonderful however the closing was pushed out 4 times due to Amrock Inc. I feel they need to brush up on their efficiency. Belinda was amazing! 

BRIAN G. 

on Birdeye

6 years ago

Max, was a complete pleasure to work with, we kind of wish we had a more direct line to speak with Max only, but everyone was a pleasure. And we understand why the automated answering service is in place. Thanks Max for all your help, during these challenging times. Thank you Pennymac team! 

AMANDA C. 

on Birdeye

6 years ago

Closing process was easy and most of all very helpful by our closing agent Kami Weber. She was excellent throughout the entire process. 

MATTHEW V. 

on Birdeye

6 years ago

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Raymond E A. 

on Birdeye

6 years ago

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PAUL D. 

on Birdeye

6 years ago

For starters, Clinton was fine to deal with, but somebody on your team really didn’t do their job with this one. I had explained the circumstances VERY clearly to my loan officer, but the loan was written up in accurately. I caught it initially and pointed it out. I was then told not to sign and that it would be corrected. It then didn’t get corrected and wasn’t caught until the DAY of the closing (like an hour before the notary was to show up). The refi was then delay again and reprocessed. 

Orlando De L. 

on Birdeye

6 years ago

Considering what is going on these days with the economy slowing down I think everything went well. It took a little longer than I originally thought but it is understandable due to a shift to working remotely. Overall I am very pleased with the service I received. 

Reyna Marquez O. 

on Birdeye

6 years ago

Thank you for making it a smooth transaction