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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Greg was in constant communication with me during the entire process; he answered all of my questions thoroughly and promptly.
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John Buchanon went ABOVE and Beyond in our new mortgage and our refinance with PennyMac. John deserves praise and high recognition for his hard work and attention to detail. I would not want to work with anyone else as his professionalism is top notch. Thank you, John for holding my hand through this process and making it one of the easiest experiences I could have ever asked for. You honestly deserve a promotion as you have made me love PennyMac! Thank you for all of your help.
Maxwell was great, very positive experience.
-Failed to check in as promised -Failed to contact me at the time of day we agreed upon -Failed to make me aware of appointment cancelations for which I took time off of work (twice) -Rude and difficult to work with, very unprofessional. -Process took longer than expected (no one’s fault, I just wished I was kept in the loop) Side note: Julia Shupe my loan officer was amazing! Kind and courteous, quick to respond, very profesional.
Communication shut down after PennyMac received all our documents. I had to start calling (receiving no replies) after 2 weeks. Finally after 3 weeks Jorge called back and had no idea why our loan documents had been buried for 3 weeks since all our paperwork was done. Then we had to expedite everything in underwriting to close on time. Now I’m getting calls from the PennyMac computer telling me I’m late with my loan payment for the old loan that I was told not to pay this month. Frustrating!
vary happy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.