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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JASON H.'s profile image
JASON H. 
on Birdeye

4 years ago

Fast and easy 

ADAM K.'s profile image
ADAM K. 
on Birdeye

4 years ago

Simple process from start to finish. 

CESAR T.'s profile image
CESAR T. 
on Birdeye

4 years ago

Emails weren’t answer. I had to make multiple phone calls to get answers and no one was able to help right away. I let them know that my emails weren’t being answer and still continued to be ignored. Loan took way longer to close then I was told. 

James D.'s profile image
James D. 
on Birdeye

4 years ago

Everything went smoothly! 

JOHN W.'s profile image
JOHN W. 
on Birdeye

4 years ago

Everyone has been great to work with, Clinton was always very helpful, thank you 

GARY L.'s profile image
GARY L. 
on Birdeye

4 years ago

The whole process was clearly defined so we knew what to expect and communication was exceptional. 

Adrian P.'s profile image
Adrian P. 
on Birdeye

4 years ago

I was already an existing customer and the service was equally as good as if I was a new customer. Easy and direct communication was refreshing. 

Tarah B.'s profile image
Tarah B. 
on Birdeye

4 years ago

Great customer service! 

Daniel J.'s profile image
Daniel J. 
on Birdeye

4 years ago

We did not enjoy working with Nichole Littleton. She did not return emails promptly, she also seemed annoyed when speaking on the phone. I wound up going to the gentleman we initially spoke to (Mark Mitchell) for all of our question. Mark was amazing, prompt and able to figure out answers to all of our questions. He clearly explained expectations ect. We would recommend using Mark Mitchell at PennyMac but WILL NOT recommend using Nichole Littleton! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.