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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Raffi A.'s profile image
Raffi A. 
6 years ago

Tahirah Kelly did an amazing job, never had an issue. She was very prompt in answer questions and taking care my needs. She definitely deserves an A++++. However, I received a letter from PennyMac to refinance my home, called the number several times, no answer. I started this process the first week of March. It’s is now June 10th. I give PennyMac Corp. a C. Sorry, just being honest. 

JASON H.'s profile image
JASON H. 
6 years ago

Fast and easy 

Sara W.'s profile image
Sara W. 
6 years ago

The process was simple and easy to follow! My loan officer was knowledgeable & helpful and she made the experience wonderful! 

Marcia D.'s profile image
Marcia D. 
6 years ago

Appreciated quick responses to my questions and concerns. Carmen was always on top of the information and great with communicating with me. Thank you! 

ADAM K.'s profile image
ADAM K. 
6 years ago

Simple process from start to finish. 

ANTHONY M.'s profile image
ANTHONY M. 
6 years ago

There was a severe lack of communication from Jorge Blanco. Weeks would go by with no communication. When Jorge would communicate he seemed confused about the process, and why steps in the process did not happen in the time frame that was previously communicated. On the upside, other representatives that I spoke with while Jorge was unreachable were very helpful, professional, and in Jorge Blanco's absence, kept the loan moving through the steps. Without them I doubt we would have closed by now. 

Diana Desiderio S.'s profile image
Diana Desiderio S. 
6 years ago

N/a 

LOANNY M.'s profile image
LOANNY M. 
6 years ago

Our loan officer was very attentive and kept us up to date each step of the way. It was easy to get in touch with her and she made sure all our questions were answered. We are very pleased with the entire refinancing process and will definitely recommend PennyMac to our friends and family. Thanks again! 

James D.'s profile image
James D. 
6 years ago

Everything went smoothly! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.