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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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CARLOS Ortiz S.'s profile image
CARLOS Ortiz S. 
on Birdeye

4 years ago

Very easy and the closing agent that came to my house under extreme weather was very professional and very good at explaining the documents 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

4 years ago

I don’t typically do reviews. Hopefully someone will look at this that actually call me back for once. It has been almost 5 weeks and I cannot get an answer on why my loan has not been adjusted for my homestead exemption. I have spoke with managers different associates and Lanna multiple times. I certainly wish someone could return an email or a call when promised. In the process of changing loan companies as we speak 

Kevin G.'s profile image
Kevin G. 
on Birdeye

4 years ago

Very hard to communicate. Phone number provided always went to voicemail. Did not know the final funds to close until notary was here. 

COREY L.'s profile image
COREY L. 
on Birdeye

4 years ago

Brent did a great job! 

LISA H.'s profile image
LISA H. 
on Birdeye

4 years ago

Raveena was great. She was not the problem. The problems really came with the title company and notary service. I tried to write this all out but I am limited to 500 characters. Old Republic Title was awful The notary who showed up was awful. I would like to speak to someone about how horrible the process actually was. 

James F.'s profile image
James F. 
on Birdeye

4 years ago

Good process at PennyMac. Kami was personable and helpful. I’ve previously provided my feedback regarding your local closing agent. 

Raffi A.'s profile image
Raffi A. 
on Birdeye

4 years ago

Tahirah Kelly did an amazing job, never had an issue. She was very prompt in answer questions and taking care my needs. She definitely deserves an A++++. However, I received a letter from PennyMac to refinance my home, called the number several times, no answer. I started this process the first week of March. It’s is now June 10th. I give PennyMac Corp. a C. Sorry, just being honest. 

Theresa A.'s profile image
Theresa A. 
on Birdeye

4 years ago

Easy process, great people, and worked with me to get me the best deal for my situation  

Ronald L.'s profile image
Ronald L. 
on Birdeye

4 years ago

Tracey was a pleasure to work with during a difficult time. She made it very easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.