PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
TIFFANY T.'s profile image
TIFFANY T. 
on Birdeye

4 years ago

Fast and efficient 

MATTEO M.'s profile image
MATTEO M. 
on Birdeye

4 years ago

Tahirah was very good and helped a lot. Tim, got the loan to where we where not paying over $9,000.00 for the total loan and no money down. Thank you both, Cheryl and Matteo Mastrovalerio 

SAMANTHA B.'s profile image
SAMANTHA B. 
on Birdeye

4 years ago

I would like to Thank PennyMac for a very efficient and pleasant loan experience especially in the middle of the COVID-19 safer at home and restrictions. We were still able to complete the appraisal and conduct a closing all within the original time frame. Thank you, 

JEFFREY K.'s profile image
JEFFREY K. 
on Birdeye

4 years ago

super easy process 

TRAVIS L.'s profile image
TRAVIS L. 
on Birdeye

4 years ago

I sent emails and questions to my loan officer to be answered quickly however she mentioned she had to send to other departments, so this took some time and sometimes did not even get communicated to them according to loan officer, not sure who was to blame but finally after speaking to Regina she set everything straight and answered my emails and concerns. Work on better communication between your departments and streamline the process with one contact during entire process. 

JARVIS B.'s profile image
JARVIS B. 
on Birdeye

4 years ago

Great communication during the process. Every one I spoke to was very professional. 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

4 years ago

Fast, clear, and consistent information.everyone was friendly and prompt. 

ISOLDE S.'s profile image
ISOLDE S. 
on Birdeye

4 years ago

Loan officer was helpful, I had a problem with first application in January but the second app was successful and the team seemed knowledgeable and things went more smoothly. 

DEBRA M.'s profile image
DEBRA M. 
on Birdeye

4 years ago

From the initial application with Mr. Vandervele, to Mr. Kapaun, and Grace Kapaun, to the Notary, everyone was professional, knowledgeable about refinancing, and everything was timely and in order. Mr. Kapaun went out of his way to be personable, and clients need that little added touch, you do not feel like your just another number in the book, we would definitely ask for Mr. Kapaun if we ever refi again. Thank you for the awesome experience, it was a first for us. Bruce and Debra McDowell 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.