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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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KEVIN L.'s profile image
KEVIN L. 
on Birdeye

4 years ago

My Loan process went very well considering delays experienced due to COVID-19 pandemic. Only a few days over the promised closing date, but communication between the PennyMac team and myself were all timely and to the point. Very easy team to work with. 

Karen C.'s profile image
Karen C. 
on Birdeye

4 years ago

N/A 

Michael W.'s profile image
Michael W. 
on Birdeye

4 years ago

Greg and Richard were very attentive and willing to help and were pleasant and knowledgeable when talking on the phone. 

HIRA S.'s profile image
HIRA S. 
on Birdeye

4 years ago

The refinance process for was very fast. happy to work with PennyMac. 

ANNA S.'s profile image
ANNA S. 
on Birdeye

4 years ago

Easy process. 

Joshua B.'s profile image
Joshua B. 
on Birdeye

4 years ago

While there were hiccups, Max worked hard to get everything resolved. The only frustrating part was having to wait multiple times for answers due to things I wasn't even aware of. Also was not able to do the first closing because of a clerical error. But everything was worked out and I appreciate all the work that was out into making that happen. 

Debbie C.'s profile image
Debbie C. 
on Birdeye

4 years ago

Great experience all around! 

LARRY H.'s profile image
LARRY H. 
on Birdeye

4 years ago

I selected Great because there was no selection between "Great" and "Just All Right". The rating I would give is "Good". There were some time labs between getting responses that some how were not received for periods of time. I understand that this may have been impacted by the COVID-19 and demand imposed by the low interest rates. Recommend that you consider offering what your competitors are "allowing lowering interest rates if they lower before closing. Especially Existing Customer. 

Lakshminarayanan G.'s profile image
Lakshminarayanan G. 
on Birdeye

4 years ago

Nice work by all involved 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.