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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Ricky Y.'s profile image
Ricky Y. 
on Birdeye

4 years ago

I felt entire process took to long because the existing loan was with Penny Mac, I would like thank loan specialists Jeff and Nicole for their outstanding support through out the entire process. 

Philip F.'s profile image
Philip F. 
on Birdeye

4 years ago

Quick and easy service all considering the current situation with covid-19. The process was fluid without any obstacles (besides time due to the pandemic) and communication was a breeze. 

Andrew E.'s profile image
Andrew E. 
on Birdeye

4 years ago

Emeldo was terrible with communication. I would get an email stating something and then request to speak with him and not hear back for days. Also, I had a cashier's check ready for closing and got an email at 11:45pm the night before my 8:00am notary appointment that the closing amount had changed. How was I supposed to respond to that? Overall, I feel as though I ended up having to produce more out of pocket money than I was told and was not given answers. Unacceptable. 

Matthew C.'s profile image
Matthew C. 
on Birdeye

4 years ago

I would recommend PM to anyone. 

MOHAMED M.'s profile image
MOHAMED M. 
on Birdeye

4 years ago

Great refinancing experience, all team members were professional and efficient in responses. Big thank you to Icenia and Daniel. 

CHARLES M.'s profile image
CHARLES M. 
on Birdeye

4 years ago

It seems to me, since I was a client prior to refinancing, I thought it would be quicker and smoother. Just because my income changed was not a reason for how long it took. I was tried of hearing there is a pandemic going on! In my opinion, I was with PennyMac for 6 years paying more than the loan per month required I would have thought it would have been a much better experience, but I was wrong. It took way to long and Old Republic was a joke in this process. Should have pay off the loan. 

KEITH S.'s profile image
KEITH S. 
on Birdeye

4 years ago

The whole process was so simple. Everyone I worked with was happy to help and easy to get a hold of, if I had any questions. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
on Birdeye

4 years ago

PennyMac provides an easy and timely service that benefits all involved in the home buying process. 

DIANA E.'s profile image
DIANA E. 
on Birdeye

4 years ago

overall my experience with PennyMac was very good. Maxwel Mitchell was always in contact with me and from the beginning he helped me choose the best option that would suit my needs. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.