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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy service all considering the current situation with covid-19. The process was fluid without any obstacles (besides time due to the pandemic) and communication was a breeze.
Fast and efficient
Emeldo was terrible with communication. I would get an email stating something and then request to speak with him and not hear back for days. Also, I had a cashier's check ready for closing and got an email at 11:45pm the night before my 8:00am notary appointment that the closing amount had changed. How was I supposed to respond to that? Overall, I feel as though I ended up having to produce more out of pocket money than I was told and was not given answers. Unacceptable.
Tahirah was very good and helped a lot. Tim, got the loan to where we where not paying over $9,000.00 for the total loan and no money down. Thank you both, Cheryl and Matteo Mastrovalerio
super easy process
I was already an existing customer and the service was equally as good as if I was a new customer. Easy and direct communication was refreshing.
Great customer service!
It seems to me, since I was a client prior to refinancing, I thought it would be quicker and smoother. Just because my income changed was not a reason for how long it took. I was tried of hearing there is a pandemic going on! In my opinion, I was with PennyMac for 6 years paying more than the loan per month required I would have thought it would have been a much better experience, but I was wrong. It took way to long and Old Republic was a joke in this process. Should have pay off the loan.
I had a great experience with my refinancing of my loan. Thank you so much.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.