PENNYMAC

JOHN W. 

on Birdeye

6 years ago

Everyone has been great to work with, Clinton was always very helpful, thank you 

Ricky Y. 

on Birdeye

6 years ago

I felt entire process took to long because the existing loan was with Penny Mac, I would like thank loan specialists Jeff and Nicole for their outstanding support through out the entire process. 

Philip F. 

on Birdeye

6 years ago

Quick and easy service all considering the current situation with covid-19. The process was fluid without any obstacles (besides time due to the pandemic) and communication was a breeze. 

TIFFANY T. 

on Birdeye

6 years ago

Fast and efficient 

Andrew E. 

on Birdeye

6 years ago

Emeldo was terrible with communication. I would get an email stating something and then request to speak with him and not hear back for days. Also, I had a cashier's check ready for closing and got an email at 11:45pm the night before my 8:00am notary appointment that the closing amount had changed. How was I supposed to respond to that? Overall, I feel as though I ended up having to produce more out of pocket money than I was told and was not given answers. Unacceptable. 

MATTEO M. 

on Birdeye

6 years ago

Tahirah was very good and helped a lot. Tim, got the loan to where we where not paying over $9,000.00 for the total loan and no money down. Thank you both, Cheryl and Matteo Mastrovalerio 

Adrian P. 

on Birdeye

6 years ago

I was already an existing customer and the service was equally as good as if I was a new customer. Easy and direct communication was refreshing. 

Tarah B. 

on Birdeye

6 years ago

Great customer service! 

Darrell W. 

on Birdeye

6 years ago

Greg Johnston and PeenyMac were wonderful. Great experience!!