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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Michele A.'s profile image
Michele A. 
6 years ago

Overall a pleasant experience 

FRANK C.'s profile image
FRANK C. 
6 years ago

it was fast and easy. 

CAROL J.'s profile image
CAROL J. 
6 years ago

It took too long, cost too much and didn’t get the Lowe interest rate because it took so long. Carol 

MARK F.'s profile image
MARK F. 
6 years ago

The whole process was easy, and the PennyMac Loan team was very helpful. Highly recommend. 

Eric S.'s profile image
Eric S. 
6 years ago

Closing documents were incorrect. Didn’t close on time. 

ELIZABETH L.'s profile image
ELIZABETH L. 
6 years ago

Overall, the loan process was pretty simple from begin to end even through a global pandemic. I am satisfied with my new rate and loan. 

STEVE F.'s profile image
STEVE F. 
6 years ago

Overall the process went well. I would say that the beginning part of getting the loan was difficult to understand the financial numbers. 

CHRISTOPHER Q.'s profile image
CHRISTOPHER Q. 
6 years ago

I had no communication for months. Whatever loan officer called me in early May explained that our application fell through the cracks because former officer left the company ... this caused us to not be able to take advantage of lower interest rates. Last loan offer we spoke with was great and told us about opportunities never mentioned for months during this process. 

MICHAEL D.'s profile image
MICHAEL D. 
6 years ago

Quick and easy process. Penny Mac has always had great customer service and this refi was no different. Closed in under 30 days with zero hiccups along the way! VERY HAPPY with the service and support we received! Thank You Gregory and Penny Mac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.