PENNYMAC

JOYCE A. 

on Birdeye

5 years ago

I needed a reduced payment due to the economic situation. I called PennyMac and from the loan officer through processing, everyone was so nice and great to me. They made the process so easy, great communication to let you know every step that needs to be taken. The new loan posted within a few days after closing. I will recommend PennyMac anytime to anyone one who needs help. 

PATRICK R. 

on Birdeye

5 years ago

Great company ! Easy transactions 

Keith S. 

on Birdeye

5 years ago

I'm very happy that I refinanced my house with PennyMac. It was a lot easier than I expected considering all communication was via phone until I signed the closing documents. Their customer service was great and overall it was a great experience and decision that not only lowered my mortgage payment but is also going to save me a ton of money. I would recommend to anyone! 

Kimberly P. 

on Birdeye

5 years ago

Despite the heavy work load due to the low interest rates, I was pleasantly surprised on how quickly the process went. 

FRANK C. 

on Birdeye

5 years ago

it was fast and easy. 

MANUEL C. 

on Birdeye

5 years ago

Communication from our HLS Kami Weber 

Eric S. 

on Birdeye

5 years ago

Closing documents were incorrect. Didn’t close on time. 

ELIZABETH L. 

on Birdeye

5 years ago

Overall, the loan process was pretty simple from begin to end even through a global pandemic. I am satisfied with my new rate and loan. 

MICHAEL D. 

on Birdeye

5 years ago

Quick and easy process. Penny Mac has always had great customer service and this refi was no different. Closed in under 30 days with zero hiccups along the way! VERY HAPPY with the service and support we received! Thank You Gregory and Penny Mac!