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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It took too long, cost too much and didn’t get the Lowe interest rate because it took so long. Carol
I had no communication for months. Whatever loan officer called me in early May explained that our application fell through the cracks because former officer left the company ... this caused us to not be able to take advantage of lower interest rates. Last loan offer we spoke with was great and told us about opportunities never mentioned for months during this process.
We were supposed to close in March but due to who knows who it didnt happen. It took a whole month for someone to tell me what is going on. I did not pay April thinking i didnt have to. Got charged a late fee and almost affected my credit. No one would also call me back. I would have to call almost daily to get answers. I was about to just go to another bank.
Great support from our loan representative. Very pleasant to work with. Made the whole process as easy as possible.
The process was simple with so little documents. Except for the time from the begining to closing, everything was great. But i think is because the current situation with the virus and all the cons about that. In general a good process and i was able to save about $200 a month for refinance.
Nothing specific to share.
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Great job!
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PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.