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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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ONAOLAPO O.'s profile image
ONAOLAPO O. 
on Birdeye

4 years ago

Jeffries Ramone Johnson and Nichole Littleton were amazing to work with. Keep up the great hard work! 

Bernard L.'s profile image
Bernard L. 
on Birdeye

4 years ago

Closing took longer than expected and closing cost could have been less. Also the rate refinanced that was given could have been more competitive. 

MARGARET T.'s profile image
MARGARET T. 
on Birdeye

4 years ago

Everything about my loan was well explained . They. Were smart and intelligent.Very excellent customer service.Thank you  

Roger D.'s profile image
Roger D. 
on Birdeye

4 years ago

Very professional.....Responded quickly to questions...Pleasant to talk with.... 

Katherine H.'s profile image
Katherine H. 
on Birdeye

4 years ago

Ms. Lana Thomas made this process a breeze! She was responsive to all of my questions in an exceptionally timely manner, she very clearly and patiently took the time to explain everything to me in detail and in terms I could understand and she was courteous and professional in all of my communications with her. Ms. Thomas was very pleasant and likable and I am glad that she was the person who handled the refinance of my home! Thank you Ms. Thomas! 

DIANN H.'s profile image
DIANN H. 
on Birdeye

4 years ago

Better communications @ each phase of the loan process. 

JONATHAN K.'s profile image
JONATHAN K. 
on Birdeye

4 years ago

Process was easy and everyone I worked with was very friendly. 

Keith S.'s profile image
Keith S. 
on Birdeye

4 years ago

Gary was proficient at taking the app. He also responded promptly to our emails. Lana was the best! She was always pleasant & answered our questions with patience. We would have never been able to close so fast without her help. She is a true asset to your company. 

Ryan W.'s profile image
Ryan W. 
on Birdeye

4 years ago

They did a great job. No issues and answered my questions when I had them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.