PENNYMAC

Justin B. 

on Birdeye

5 years ago

Definitely a 5 star rating. Marlon and Cheree' were great to work with, communicated effectively and were always responsive to any of my questions. Cheree' also was able to push up the closing date to an earlier date because everything was ready and on time. 

Amanda M. 

on Birdeye

5 years ago

Great experience! They even came to my work to sign the closing documents. Process was extremely easy and they made it as convenient as possible. 

Jenna M. 

on Birdeye

5 years ago

Very friendly employees. 

Julie P. 

on Birdeye

5 years ago

They were easy to work with even during the pandemic. They were professional and kind and I am glad I chose them for my refinance. 

TARA G. 

on Birdeye

5 years ago

Carmelita was good. Would recommend her. 

CARLOS G. 

on Birdeye

5 years ago

Brittany was very helpful and made sure I was well taken care of during the whole process. 

STEPHANIE K. 

on Birdeye

5 years ago

Everything was seamless and quick 

ERIN C. 

on Birdeye

5 years ago

Nichole was not good at responding to emails or voicemails, she did not clearly set expectations for the final closing amount, and she basically disappeared in the final week and we had very little communication. Also, the loan almost fell through because the team never reached out to my employer, then suddenly with 3 days to close there was a mad scramble to verify my employment. This was highly disorganized and I would not recommend working with this team. 

JESSE S. 

on Birdeye

5 years ago

Application questions regarding aged-out foreclosure events were written in such a way it would have been illegal if not disclosed. The application might be enhanced to read: Have you had a foreclosure within the last 10 years? Instead of: Have you had a foreclosure?