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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From setting up the loan to the final approval of loan, there was lack of communication about the process, change in lock in points rate and lack of response from penny mac’s representatives in a timely fashion. This was a terrible experience.
Great experience , things went smoothly and quickly. No long drawn out waiting like past experiences
Pennymac is a great bank to work with,although I had some issues.. it's a tough time right now, so most of the issues were understandable considering the circumstances..!
I was pleasantly surprised at how quickly I was able to get a hold of “a live person” over the phone when I had questions.
There were a couple docs that got requested again even though I had sent them already to the initial loan officer I spoke with, but it was no big deal and easy to just resend them. Tracy was amazing! Responded to our inquiries quickly, & explained every step throughly and made it all easy to understand. She got us closed really quickly too, in half the time of what USAA had proposed. Tracy is the main reason we stayed with PennyMac instead of refinancing w a different bank. Give her a raise!
Everyone I talk to was awesome, they were thorough and very friendly, answered all my questions . They were very quick in getting everything done, I was pleasantly surprised how fast it went. I would totally recommend Penny Mac to everyone that wants a great experience with great people who will take care of you and do it in a timely fashion. Thank you for everything.
I did finally get through to Icenia. She is very busy. I know that she worked very hard to get everything accurate and our lawyer to our home for the closing.
Very efficient, polite, and helpful with my questions.
The PennyMac Team worked with me in locking a great rate and really made it a smooth process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.