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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Although there was a consultant assigned to us, she was not easily accessible (no direct contact info was provided other than a name) until they were inquiring on why we did not want to do an appraisal. That was not the case. We dealt with too many individuals throughout the process which caused miscommunication and delays. Once it was resolved the process went very well and our loan consultant kept very good communication with us.
Five stars. The process was quick and smooth!!
Mobile notary did not seem to be onboard with scheduling more than once. Difficult to sometimes get ahold of John and Michael . Michael was the original person I had talked to. Michael did not seem to interested in getting my business in the overall. John was great throughout and seemed very concerned with any issues I had once I was able to speak with him. I have been told I could have closed this loan for much cheaper through other lenders which is concerning.
Did a refinance and the process from start to finish was seamless!
Thank you for refinancing our house,
There was a big issue right before closing and there was zero communication. In fact, we closed our loan and still have never received a call with an explanation/solution. It all ended well, but the complete lack of communication and clerical errors caused tons of unnecessary stress and uncertainty on our part.
Very great customer service. PennyMac was willing to match competitive offer even after locking in rate.
It ws a very easy process and John was clear and quick in his responses and any concerns I had.
Great turn around time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,877 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.