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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy and fast. Almost completely on line. John made the process painless.
Mobile notary did not seem to be onboard with scheduling more than once. Difficult to sometimes get ahold of John and Michael . Michael was the original person I had talked to. Michael did not seem to interested in getting my business in the overall. John was great throughout and seemed very concerned with any issues I had once I was able to speak with him. I have been told I could have closed this loan for much cheaper through other lenders which is concerning.
The process was smooth and efficient!
Very personable yet provided great quality professional service!
Did a refinance and the process from start to finish was seamless!
Thank you for refinancing our house,
Our rep handling the account was curt at times. She wasn’t available when we called several different times. She had trouble articulating exactly what we needed from our Trust to get this handled in a timely manner. I wouldn’t recommend anyone else using PennyMac with this Customer Service rep.
There was a big issue right before closing and there was zero communication. In fact, we closed our loan and still have never received a call with an explanation/solution. It all ended well, but the complete lack of communication and clerical errors caused tons of unnecessary stress and uncertainty on our part.
Very great customer service. PennyMac was willing to match competitive offer even after locking in rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.