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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very friendly and consistent communication.
the process was very easy and my agent help me with all the question.
The whole process went smoothly and each step was communicated in advance, and happened on time.
Both Molly and Laurie we’re knowledgeable, personable and reachable :)
Fast, convenient, clear, and prompt. Couldn’t have gone smoother.
I enjoyed working with Kami and Vartan, though I do feel that the working from home and coronavirus made some things more disjointed that they would normally be. I had to sign the closing documents 3 times in total, which wasn't great- they couldn't seem to get the numbers we discussed to translate to the paper, so that was a hassle. But overall they got it taken care of (I think) and they were nice about it.
The refi loan took 3 months to close. I understand that the pandemic affected the time frame. I also had multiple requests for the same documents. Closing timeframe was pushed out several times. However, all the people were great about it and very professional. I would have rated them Great if not for the hiccups!
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Better record/document keeping. Better communication between the first person I to the last person I talked to.
PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.