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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Elenita D.'s profile image
Elenita D. 
on Birdeye

4 years ago

Very personable yet provided great quality professional service! 

Peter R.'s profile image
Peter R. 
on Birdeye

4 years ago

Our rep handling the account was curt at times. She wasn’t available when we called several different times. She had trouble articulating exactly what we needed from our Trust to get this handled in a timely manner. I wouldn’t recommend anyone else using PennyMac with this Customer Service rep. 

JARRED C.'s profile image
JARRED C. 
on Birdeye

4 years ago

Lauren Aslin was great to work with! 

JEREMIAH H.'s profile image
JEREMIAH H. 
on Birdeye

4 years ago

Our M.A.C team was amazing! They worked really hard so that everything went smooth and cost us as little out of pocket as possible. They are the best and I would recommend them to anyone. 

Paul F.'s profile image
Paul F. 
on Birdeye

4 years ago

you did what I needed and wanted done from a refinance 

RODRICK H.'s profile image
RODRICK H. 
on Birdeye

4 years ago

Fast Start, Fast Finish! Process was better than expected. PennyMac's Team exceeded my expectations. Rod D Atlanta GA 

BRIAN H.'s profile image
BRIAN H. 
on Birdeye

4 years ago

Good job 

Nicole P.'s profile image
Nicole P. 
on Birdeye

4 years ago

From the beginning to the end of this process, everything was clear. Everyone was helpful and courteous! I’m highly impressed with how well I was taken care of! Thank you, Team!!! 👍🏻😄 

Mindy R.'s profile image
Mindy R. 
on Birdeye

4 years ago

Fees and points were a bit high but process was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.