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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Joseph R.'s profile image
Joseph R. 
on Birdeye

4 years ago

I would say it was the timing in the patience of going over the overall procedure of refinancing 

TIMOTHY M.'s profile image
TIMOTHY M. 
on Birdeye

4 years ago

Our Loan Specialist was amazing. I would recommend Carmelita to all of my friends and family. She made this process quick and relatively painless. She is very knowledgable in what she does. Sincerely, JoDee McNutt 

Martin Antonio R.'s profile image
Martin Antonio R. 
on Birdeye

4 years ago

Great Experience from start to finish -Martin  

Ahmadreza F.'s profile image
Ahmadreza F. 
on Birdeye

4 years ago

The process was generally clear, speedy, and professional. The answers by the team were generally to the point and accurate. The last week before closing was a bit rocky given multiple changes to the amount of cash to close but it wasn't too hard to fix. Overall, it was a positive experience. 

MICHAEL G.'s profile image
MICHAEL G. 
on Birdeye

4 years ago

Tracy was extremely helpful and made the process easy! 

DOUGLAS T.'s profile image
DOUGLAS T. 
on Birdeye

4 years ago

Everything went smoothly and as expected. 

VALERIE W.'s profile image
VALERIE W. 
on Birdeye

4 years ago

I feel a lot of people were involved and it took a long time to hear back from people. At one point we were told we would get money back at closing (few thousand dollars) and the next we were told we owe (6,000/7,000) This is a huge miscalculation. At closing nothing was owed or given. Didn't sit well with me and I still don't know exactly what happened. The loan started in Feb and just closed. I was kinda over it all. Some of this wasn't due to Brent but the entire team. 

ELIZABETH Q.'s profile image
ELIZABETH Q. 
on Birdeye

4 years ago

Great experience! 

MARK ANDERSON J.'s profile image
MARK ANDERSON J. 
on Birdeye

4 years ago

The process went without a hitch. The only real concern I had was having an appraiser in my house to take pictures of each and every room, especially during the coronavirus. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.