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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JUDITH M.'s profile image
JUDITH M. 
on Birdeye

4 years ago

Transaction was smoothly. Great experience. 

DANIEL K.'s profile image
DANIEL K. 
on Birdeye

4 years ago

Having started this refinance process before the COVID-19 lockdowns, I did not know what to expect. Luckily Brittany and Joseph were there to guide me through the madness. Things got a little hairy after the stay at home orders took place and everyone transitioned into working from home. Communication was not straightforward and I did struggle to get responses, but Brittany was there to guide me through the finish line once we got our bearings. The refi closed at the right time for us. 

Mary S.'s profile image
Mary S. 
on Birdeye

4 years ago

During the start of the covid-19 pandemic when interest rates were at an all time low, it was impossible to get any loan officer to call me or email me back. Mark Mitchell went above and beyond to walk me through the application process. Nichole Littleton took over and made sure our refinance loan got approved. We closed and were funded 8 days ahead of schedule. Thank you for taking us from a 5.25 to a 3.62 interest rate! 

Margaret O.'s profile image
Margaret O. 
on Birdeye

4 years ago

Because of Patrick Kirk and Tracy Parker, my experience was wonderful! Both of these folks got to work immediately, knew exactly what to do and worked at an amazing pace. I was shocked that we closed so soon! I was delighted with the entire process thanks to these 2! 

ROBERT F.'s profile image
ROBERT F. 
on Birdeye

4 years ago

quick transaction 

LEONARD P.'s profile image
LEONARD P. 
on Birdeye

4 years ago

Working with PennyMac was very easy from start to finish. I feel like they listened to my needs and I was able to get exactly what I needed. The documents I received were accurate from the 1st contact all the way to closing. 

CHRISTOPHER F.'s profile image
CHRISTOPHER F. 
on Birdeye

4 years ago

Little confused on the final paperwork me and ex-wife had to sign but was eventually worked out 

KEVIN H.'s profile image
KEVIN H. 
on Birdeye

4 years ago

Everything went smoothly and the closing date was actually a month in advance. The only issue was with the closing cash back. It was about four business days after I was told of the day it would be in my checking account and Instead of direct deposit, a wire transfer was done and my bank charged me a $15 dollar wire transfer fee. My bank does not charge for direct deposit only wire transfer fees. Wasn't sure why a wire transfer was used instead of direct deposit. 

Shatonya M.'s profile image
Shatonya M. 
on Birdeye

4 years ago

My closing date was right on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.