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Pet Paradise Lake Norman

4.3

About this business

Location details

15020 Brown Mill Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.3421 reviews
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Melanie L.'s profile image
Melanie L. 
rating
8 years ago

Our pup loves it here. She gets to swim with friends and play fetch. She is so tired when she comes home. We love the report card that tells us how our little camper did. 

Mary C.'s profile image
Mary C. 
rating
8 years ago

Our 3 dogs love staying here. They seem to really care vs going through the motions like most of these places. Very happy with their services and we always add on the end of stay bathed bc the dogs come home beautiful and fresh. 

Carolina A.'s profile image
Carolina A. 
rating
8 years ago

If you are going on vacation or simply need some time away from your pet, pet paradise is a great place to keep them. They keep your pet happy and safe. One thing I love is the reports that you get after their stay. They recap how your pet did and if they had a lot of fun. After traveling I am always exhausted and I do not want to deal with this crazy dog, but you can tell they have played super hard because they are tired too, which is good because they won't be crazy. If you need a place to keep your pets for a few days an... read more

Business response:

Thank you for this great review, Carolina! 

Amber J.'s profile image
Amber J. 
rating
9 years ago

Well we really like going here but last night when I picked my dog up after two nights of boarding, literally my worst fear happened and they brought the wrong dog out! They actually tried to hand us someone else's dog and then tried to play it off like there's two dogs with the same name. Really freaked me out, they could have handed my dog to the wrong person! I know my dog has a good time here and it's a good location for us, but I'm just a little worried after this happened. 

Business response:

Amber, We apologize that your experience did not live up to you expectations. May we please have our manager reach out to you to follow up with this review? 

Isabella M.'s profile image
Isabella M. 
rating
9 years ago

Pet Paradise is really a paradise for dogs! I learned about PP from my mom who takes her Airedale terrier Atlas there. She raved about it and took me for a tour before I decided to bring my dog for his free trial day of doggie daycare. I now take my Cane Corso Mastiff Dante here for doggie daycare and boarding occasionally. I know he enjoys it because he always bolts to the door when we arrive and is happy but not antsy to leave when I pick him up. He's gone to other facilities he hasn't enjoyed quite as much; I can tell bec... read more

Business response:

Thank you so much for this great review, Isabella! We are so glad to hear that you and your pup enjoy your Pet Paradise experience! 

Connie F.'s profile image
Connie F. 
rating
9 years ago

My dogs love Pet Paradise & their staff. Everyone there is so nice & kind to our two dogs. I would definitely recommend to family & friends. 

Business response:

Thank you for the great review, Connie! 

Colleen H.'s profile image
Colleen H. 
rating
9 years ago

My dog Jack loves going to Pet Paradise. He was so timid when I got him but the folks at Pet Paradise worked to socialize him with the pack. They treat him like family. 

Business response:

Thank you for the great review, Colleen! 

Nae N.'s profile image
Nae N. 
rating
9 years ago

Great place!! Boarded our two senior pups here for a week. Nice folks. They seemed to be in good shape and happy. Will definitely use them again. 

Business response:

Thank you for the great review, Nae! 

Nancy M.'s profile image
Nancy M. 
rating
10 years ago

We try to never leave our girl Abbey anywhere except with our friends when we're away. This was an unexpected emergency trip and we had no time to get her to friends. I will use this place again if the need arises! They were very attentive to Abbey's medical needs (meds a.m. & p.m.) & her special diet. Even called to let me know she wasn't eating! I appreciate the care & time they took with Abbey & was able to watch her on their video feed. I would recommend to anyone who loves their furry babies as we do ours. The place is ... read more

Business response:

Thank you so much for this review Nancy. We're so glad to hear that you and Abbey enjoy your Pet Paradise experience. 

Frequently asked questions about Pet Paradise Lake Norman

How is Pet Paradise Lake Norman rated?

Pet Paradise Lake Norman has a 4.3 star rating with 421 reviews. 

When is Pet Paradise Lake Norman open?

Pet Paradise Lake Norman is open now. It will close at 7:00 p.m.