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PetCare Veterinary Clinic
- Veterinarians
- Roseville, CA
About this business
Location details
1022 Douglas Blvd, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been coming here for many years, for the last years of our Little Wiggles Dakota and now for our puppy Betsy Rocket
I'd personally like to thank Dr. McRoberts and her staff for how well they treated my boy. Sadly, Max was diagnosed with cancer and lost his battle. This clinic welcomed our family as a new patient, they were there to comfort us when the results of the ultrasound came back with such a terrible diagnosis. Max was not very comfortable in places without one of his humans, but he loved Dr. McRoberts. Maybe it was her kind heart or the fact that she got on the floor and laid with him to talk to him, maybe both. Max was never nerv... read more
August 13, 2021 we brought in our sweet 13-15 year old(we rescued her so we weren't 100% certain of her age) pup, Nova, to cross the Rainbow Bridge. We only had our Nova Girl for about 4 years but she was the joy of our lives and making the decision to do as an adult for the first time was gut wrenchingly horrible. PetCare however, made our experience peaceful, beautiful and a perfect fit for us and our girl. I have had quite a few pets in my life but my mom had always made the decision obviously because I was a child. This ... read more
Business response:
Hello Chloé P., Thank you for taking the time to share your feedback with us. Animal medicine is our passion. We will always strive to work as a team with our clients to help ensure the quality of life for their beloved animal companions, and pride ourselves on providing compassionate and quality veterinary care. We understand how difficult these times can be, and want you to know how honored we are by your trust. Receiving a review like this one really means a lot to our entire staff, and we hope you will find comfort in ... read more
I just want to Thank PetCare for an amazing experience while putting my beloved dog down. Poor Lola was just too old and having a hard time walking and hearing. It was one of the worst days of my life but PetCare helped make it a better experience. They were just so kind, compassionate and humane. Thank You Again.
Business response:
Hello Bryan O., Thank you for taking the time to share your feedback with us. We know your last visit to us wasn't easy; they're never easy for us either. It really means a lot to know that we were able to provide you comfort and care, and we want you to know how much we appreciate your trust. We hope you find comfort in your sweet Lola's memory.
PetCare has been my vet of choice for 16 years. They are a super compassionate group of people who treat your fur baby as if it was their own. I recommend them to all my friends and will continue to use them as long as fur babies live in my house.
Business response:
Hello Molly G., Thank you so much for your review! We are thrilled to have you as part of the Petcare Veterinary Clinic family! It is our absolute pleasure to provide you and your pets with pleasant experiences at our hospital. We are always here if you need us!
Feeling frustrated. This is our home vet. They are kind and office is nice. But if you have an urgent infection they can never see you. They want to schedule you out 3 plus days. Ummmmm in humans letting an infection go is not a good idea. I imagine the same is for pets. This is not the first time this has happened and we r required to go to emergency care for an infection. Need to set aside time for regular patients who need a more urgent visit but not so emergency like hit by a car.
Business response:
Hello, Stacy R- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wanted to reach out to you directly, however, we're unable to locate you in our system based on your Yelp username. We would very much appreciate the opportunity to speak with you personally so we can investigate your feedback further. If you're open to talking, please let us know by reaching ... read more
I had to put my sweet, sick kitty down and the staff was so gentle, sweet and caring during this very difficult time. I was having a hard time and they did everything they could to make me and my sweet girl the most comfortable we could be in her final moments. They have a room dedicated to saying goodbye to your pet, which is such a thoughtful detail. The vet techs and doctor were so gentle with my kitty and made her last moments the so special. I am so happy with them, I couldn't recommend more.
I have never, ever been treated better in ANY business than we have today in PetCare. Not only did they show care and love to our Lucy, they showed us that they cared about us as customers and people. Unlike our last vet that was only out to upcharge us about everything they could, they were fair and honest about pricing and RXs. We had them call our old vet and get all of our records so we could only go to PetCare from now on.
I have been going to this veterinary clinic for 25 years. All of the staff and doctors are the kindest and caring humans. Their love and compassion for my animals are the best. I love that they always give several options to caring for my pets. As long as they are open I will never go to any other veterinarian unless recommended by them... Loves to them all. Thank you
Frequently asked questions about PetCare Veterinary Clinic
How is PetCare Veterinary Clinic rated?
PetCare Veterinary Clinic has a 4.6 star rating with 623 reviews.
When is PetCare Veterinary Clinic open?
PetCare Veterinary Clinic is closed now. It will open tomorrow at 9:00 a.m.