This profile has been claimed by the business owner or representative.
PetCare Veterinary Clinic
- Veterinarians
- Roseville, CA
About this business
Location details
1022 Douglas Blvd, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The vets and techs were amazing. I appreciated how kind everyone was with my pitty. The lack of professionalism and overall bad attitude of reception/office staff will keep me away. The invoice for service is indecipherable. This practice of charging upfront and then deducting on the backend doesn't work if the staff don't know how to invoice it in a way that doesn't make the customer feel ripped off. A+ for care D for administration
Business response:
Hello, Lyn, Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (916) 791-9599 or petcaremail@gmail.com. Thank you again for your feedback, and we hope to hear from yo... read more
This office has blown my expectations out of the water on so many different levels. The easy, online booking (even has a new patient), the front desk, the tech, the vet, happy visits?!!! 10/5 stars. My dog has been traumatized by his past vet therefore has become aggressive and fear ridden upon entry. Erin was our tech and she was SO patient and kind to my dog. Offering him treats, getting on his level, talking in a calm, warm tone. She really tried to get him to warm up to her while still protecting herself from his fear.... read more
We feel so blessed to have found this gem of a vet clinic so near our home. They took such great care of our cat, Lucy, who needed extensive dental surgery. Dr. Kelsey was so caring, gentle, compassionate, and kind to both us and our cat. Oh, the surgery was expensive, but their prices were great compared to other clinics and they helped us with a payment plan. Other patients we met said they'd come there for years and it had the best prices and great care. We were very, very pleased with our experience and highly recommend ... read more
I've been coming to PetCare for a few years now, and they have been good for all of our pets! We have 2 cats and 2 bunnies and this was the only place I can find that sees all different kinds of animals. Our first experience was with our cat that end up having a UTI and he had surgery. He was in so much pain and he stayed over for 2 nights. Dr. Igoe and staff took great care of him. My cat and both bunnies got neutered at PetCare and I was impressed how much they cared. They called to check in and made sure they were good. ... read more
Love love love love this veterinary clinic ! They are so nice and on top of it . I love that they have a huge waiting room and a separate space for exotics to wait. Doctors and staff are friendly and caring. Not to mention they are upfront with cost and care . Thank you so so much!
My daughter and I were very impressed with PetCare and their end of life care. They saw us bring our Blue in and immediately brought us to the grieving room. To have such a nice room available for us grieving pet owners to say goodbye to our fur babies is so appreciated! It's very spacious for the entire family to come if they so choose. We had as much time as we needed to say goodbye to our old lady Blue. Every step was explained & every one we spoke to was just amazingly kind. They gave us as many clay paw prints we wanted... read more
Business response:
Dear Kristine, thank you so much for your kind words about our end of life care services. We're glad that our grieving room provided the space and comfort you needed to say goodbye to your beloved Blue. We appreciate your feedback and are grateful for the opportunity to make a difficult time a little brighter.
What a great experience we had at PetCare today! Kind staff, kind Doctor and happy customer. Thank you all so much!
Business response:
Hi Leslie, thank you for your kind words! We're thrilled to hear that you had a great experience at PetCare. Our staff and doctors always strive to provide excellent service. We appreciate your feedback and hope to see you again soon.
What a caring and welcoming friendly place. A huge difference from where we were going. Extremely fair cost and i do not feel like the Nickel and Dime you for everything.
Business response:
Hello Bradd H., Thank you for leaving us such a wonderful review. We really appreciate your feedback and look forward to sharing it with our team.
Very nice people working here. I had two dogs that I've just moved to the area and was looking for a new place to take them. They seemed very good.
Business response:
Hello james l., We love hearing about experiences like yours. Thank you so much for taking the time to share!
Frequently asked questions about PetCare Veterinary Clinic
How is PetCare Veterinary Clinic rated?
PetCare Veterinary Clinic has a 4.6 star rating with 673 reviews.
When is PetCare Veterinary Clinic open?
PetCare Veterinary Clinic is closed now. It will open on Monday at 9:00 a.m.