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6140 N. Broadway, Chicago, IL, 60660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
whatever day/month/year you are reading this message... know that I am still at Physicians Immediate Care on N Broadway waiting for the doctor to come in the room for my appointment.
Business response:
Hey Mike, we’re really sorry for any wait you experienced. Our team is doing our best to see everyone as quickly as possible because we know your time is valuable. If you’d like to share more about your visit, we’d love to hear from you at wecare@wellnow.com! -The Customer Service Team
I visited this facility on 2/28/25 and reported an issue with my throat. They run some tests and I ended up with $707 of copay that's my responsibility. My bill was 1500. This is an unfair business practice and they should go over what is being done and what tests are being charged to the insurance. Definitely not going to this facility ever again. Avoid them.
Business response:
Sorry to hear about this, Ricky. We would love a chance to investigate this. Please shoot us an email at wecare@wellnow.com when you have a moment. -The Customer Service Team
Avoid if you can. 1. They make walk ins self serve the check in process through online screens. It took me 15 minutes. This is horrible when you're already sick or injured. 2. The waiting room was cold and looked dirty. The chairs were hardbacked with wire legs. The receptionist was indifferent, and following orders to not help any sick people by doing their registrations. 2. They do not accept cash as payment. They do not tell you this until you've spent 15 minutes struggling to register. You must give them access to your c... read more
Overall they are not patient centered. They had refused to give me medical results for an employer paid lab test. Per HIpaa I am legally entitled to my medical records. Then today they kept my drivers liscence and were very non helpful getting it back to me.
DO NOT GO HERE!!! I went for a cold and the tech did a nasal swab for covid. But she managed to puncture my nose causing a major nose bleed. I was trying to get away from her and she just kept digging for gold in my nose! I managed to hit my head in my attempt to get her to stop and she just kept going. Ended up with blood all over my clothes and major sinus pain.
I was seen on 6/17/24 and charged a co-pay of $135. Later I was told by my health insurance that my co-pay is $25. I have been promised several times by Pysicians Immediate Care billing that "the check is in the mail". I am still waitng. Talked to billing for the 4th time today, 10/11/24, and they said they would again send a check. Beware of their billing practices. Judy W
This place is terrible. Reception is non-accommodating. All check in and registration must be done on your phone. They won't do anything in person. Dirty facility. Unfriendly impersonal staff. Long waits.
This place was good a year ago. Fallen apart now. Appointment times are completely meaningless. We waited 2 full hours after the appointment time. They used to have a screen in the waiting room showing place in line. No more. Prepare to wait for hours and hours - forget it if you're walking in. Worse wait than any "urgent" care we've been to.
this is genuinely the worst place I have ever been. I came in at 2 for qouted a 2 and a half hour wait and time and decided to wait just for my name to get called at 6pm so 4 hours later and then I had to wait an hour plus for the doctor to see me and they didn't do anything
Physicians Immediate Care has a 4.3 star rating with 1,643 reviews.
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.